APA (7th ed.) Citation

Lashley, C. (2001). Empowerment: HR strategies for service excellence (1. publ.). Butterworth-Heinemann.

Chicago Style (17th ed.) Citation

Lashley, Conrad. Empowerment: HR Strategies for Service Excellence. 1. publ. Oxford [u.a.]: Butterworth-Heinemann, 2001.

MLA (9th ed.) Citation

Lashley, Conrad. Empowerment: HR Strategies for Service Excellence. 1. publ. Butterworth-Heinemann, 2001.

Warning: These citations may not always be 100% accurate.