APA (7th ed.) Citation

(2000). Analysis of communication networks: Call centres, traffic and performance. American Mathematical Soc.

Chicago Style (17th ed.) Citation

Analysis of Communication Networks: Call Centres, Traffic and Performance. Providence, RI: American Mathematical Soc, 2000.

MLA (9th ed.) Citation

Analysis of Communication Networks: Call Centres, Traffic and Performance. American Mathematical Soc, 2000.

Warning: These citations may not always be 100% accurate.