APA (7th ed.) Citation

Mager, R. F., & Pipe, P. Analyzing performance problems or You really oughta wanna: How to figure out why people aren't doing what they should be, and what to do about it (3. ed., completely rev.). Center for Effective Performance.

Chicago Style (17th ed.) Citation

Mager, Robert Frank, and Peter Pipe. Analyzing Performance Problems or You Really Oughta Wanna: How to Figure Out Why People Aren't Doing What They Should Be, and What to Do About It. 3. ed., completely rev. Atlanta, GA: Center for Effective Performance.

MLA (9th ed.) Citation

Mager, Robert Frank, and Peter Pipe. Analyzing Performance Problems or You Really Oughta Wanna: How to Figure Out Why People Aren't Doing What They Should Be, and What to Do About It. 3. ed., completely rev. Center for Effective Performance.