Mager, R. F., & Pipe, P. Analyzing performance problems or You really oughta wanna: How to figure out why people aren't doing what they should be, and what to do about it (3. ed., completely rev.). Center for Effective Performance.
Chicago-Zitierstil (17. Ausg.)Mager, Robert Frank, und Peter Pipe. Analyzing Performance Problems or You Really Oughta Wanna: How to Figure Out Why People Aren't Doing What They Should Be, and What to Do About It. 3. ed., completely rev. Atlanta, GA: Center for Effective Performance.
MLA-Zitierstil (9. Ausg.)Mager, Robert Frank, und Peter Pipe. Analyzing Performance Problems or You Really Oughta Wanna: How to Figure Out Why People Aren't Doing What They Should Be, and What to Do About It. 3. ed., completely rev. Center for Effective Performance.