Power of performance management: how leading companies create sustained value
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York u.a.
Wiley
2001
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XIII, 335 S. graph. Darst. |
| ISBN: | 0471383473 |
Staff View
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Contents
Introduction 1
World Class Integrated Performance Management Process:
The Benchmark 1
How to Use This Book 4
Notes 5
1 Challenges for Performance Management in the
New Economy 7
On the Road to World Class Performance Management 7
Importance of World Class Performance Management 10
Performance Management Challenges 15
2 Establish a Consistent Responsibility Structure 19
Challenge of Consistency 19
Choose and Apply a Consistent Parenting Style 21
Choose and Apply a Consistent Parenting Structure 25
Set Strict Corporate Strategic Guidelines and Targets 30
Behavioral Implications of Consistency 31
Case: A Change in Parenting Style at AVR 31
Case: Practical Implications of Updating SVB s
Parenting Style 44
Notes 56
3 Balance Long Term and Short Term Focus 57
Challenge of a Dual Focus 57
Split the Strategic Plan 59
Split the Forecast 62
Behavioral Implications 66
Case: Splitting the Strategic Focus at Emerson Electric Co. s
Copeland Corporation 67
Notes 79
4 Make Value Based Strategies Operational 81
Challenge of Value Thinking 81
Implement the Balanced Scorecard 88
xi
xii Contents
Develop Critical Success Factors and Key
Performance Indicators 92
Link Quality Frameworks with Performance Measurements 108
Focus on Value Creation 111
Behavioral Implications of Value Thinking 117
Case: Improving Value Thinking Worldwide at
SaraLee/DE 117
Notes 140
5 Embrace Information Transparency 141
Challenge of Transparency 141
Push and Pull Information: Management by Surfing Around 142
Create a Performance Management Portal 146
Standardize the Financial Data 148
Conduct Management Team Meetings in a Decision Room 150
Behavioral Implications of Information Transparency 151
Case: Creating a Performance Management Portal at
Wakefield MDC 152
Case: Efficient Consolidation at Philips 161
Notes 168
6 Focus on What Is Truly Important 169
Challenge of Information Overload 169
Apply Budget Contingencies 171
Focus on Exceptions 175
Focus on Action Management 177
Concept of Return on Management 177
Vary the Timing and the Content of Performance
Review Meetings 180
Raise the Frequency of Budgeting 182
Link Forecasting to Special Events 182
Behavioral Implications of Focusing 183
Case: Focusing on Performance Indicators at KLM
Royal Dutch Airlines 184
Case: Limiting the Amount of Information at NEC 195
Notes 200
7 Enforce Performance Driven Behavior 201
Challenge of the Right Behavior for Implementation 201
Align Individual Objectives with Strategic Objectives 202
Incentives Based on Contingencies 207
Contents xiii
Link Time Horizons of Forecasting and Compensation 208
Use Synergy Indicators 209
Behavioral Implications of the Performance Orientation 214
Case: Aligning the Organization at Social Housing
Association Het Oosten 215
Case: Introducing Synergy Indicators at Power Supply Inc. 231
Case: Stimulating Performance Behavior at Xerox 238
Case: Developing Synergy Indicators for The Clock 250
Notes 257
8 Balance Integration with Simplification 259
Challenge of Keeping It Simple 259
A Limited Set of Key Value Drivers Provides the Link 260
Integration of the Ideas 262
One Step Further: Beyond Budgeting 262
Case: Simple but Effective Performance Management at
Business Systems Corporation 274
Notes 280
9 Implementing the Ideas 283
Getting It All to Work 283
Implementation Guidelines 283
Project Plan for Developing a Balanced Scorecard 285
Barriers to Change 292
Role of the Finance Function 295
Feasibility Analysis 298
Notes 303
Appendix: Management Information and
Reporting Analysis 305
Index 321
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| spelling | De Waal, Andre Verfasser aut Power of performance management how leading companies create sustained value André de Waal New York u.a. Wiley 2001 XIII, 335 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Bedrijfswaarde gtt Prestatiebeoordeling gtt Strategisch management gtt Corporations Valuation Industrial management Shareholder-Value-Analyse (DE-588)4353913-0 gnd rswk-swf Ergebnis (DE-588)4385295-6 gnd rswk-swf Strategisches Management (DE-588)4124261-0 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Balanced Scorecard (DE-588)4568727-4 gnd rswk-swf Nachhaltigkeit (DE-588)4326464-5 gnd rswk-swf Leistungssteigerung (DE-588)4167306-2 gnd rswk-swf Unternehmenskultur (DE-588)4131484-0 gnd rswk-swf Management (DE-588)4037278-9 s Ergebnis (DE-588)4385295-6 s Nachhaltigkeit (DE-588)4326464-5 s DE-604 Unternehmenskultur (DE-588)4131484-0 s Strategisches Management (DE-588)4124261-0 s Unternehmen (DE-588)4061963-1 s Leistungssteigerung (DE-588)4167306-2 s DE-188 Shareholder-Value-Analyse (DE-588)4353913-0 s Balanced Scorecard (DE-588)4568727-4 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009423199&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | De Waal, Andre Power of performance management how leading companies create sustained value Bedrijfswaarde gtt Prestatiebeoordeling gtt Strategisch management gtt Corporations Valuation Industrial management Shareholder-Value-Analyse (DE-588)4353913-0 gnd Ergebnis (DE-588)4385295-6 gnd Strategisches Management (DE-588)4124261-0 gnd Management (DE-588)4037278-9 gnd Unternehmen (DE-588)4061963-1 gnd Balanced Scorecard (DE-588)4568727-4 gnd Nachhaltigkeit (DE-588)4326464-5 gnd Leistungssteigerung (DE-588)4167306-2 gnd Unternehmenskultur (DE-588)4131484-0 gnd |
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| title | Power of performance management how leading companies create sustained value |
| title_auth | Power of performance management how leading companies create sustained value |
| title_exact_search | Power of performance management how leading companies create sustained value |
| title_full | Power of performance management how leading companies create sustained value André de Waal |
| title_fullStr | Power of performance management how leading companies create sustained value André de Waal |
| title_full_unstemmed | Power of performance management how leading companies create sustained value André de Waal |
| title_short | Power of performance management |
| title_sort | power of performance management how leading companies create sustained value |
| title_sub | how leading companies create sustained value |
| topic | Bedrijfswaarde gtt Prestatiebeoordeling gtt Strategisch management gtt Corporations Valuation Industrial management Shareholder-Value-Analyse (DE-588)4353913-0 gnd Ergebnis (DE-588)4385295-6 gnd Strategisches Management (DE-588)4124261-0 gnd Management (DE-588)4037278-9 gnd Unternehmen (DE-588)4061963-1 gnd Balanced Scorecard (DE-588)4568727-4 gnd Nachhaltigkeit (DE-588)4326464-5 gnd Leistungssteigerung (DE-588)4167306-2 gnd Unternehmenskultur (DE-588)4131484-0 gnd |
| topic_facet | Bedrijfswaarde Prestatiebeoordeling Strategisch management Corporations Valuation Industrial management Shareholder-Value-Analyse Ergebnis Strategisches Management Management Unternehmen Balanced Scorecard Nachhaltigkeit Leistungssteigerung Unternehmenskultur |
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