Sampson, S. E. (1999). Understanding service businesses: Applying principles of the unified services theory ; information about course web links.. (2. ed.). Brigham Young Univ.
Chicago-Zitierstil (17. Ausg.)Sampson, Scott E. Understanding Service Businesses: Applying Principles of the Unified Services Theory ; Information About Course Web Links.. 2. ed. Brigham: Brigham Young Univ, 1999.
MLA-Zitierstil (9. Ausg.)Sampson, Scott E. Understanding Service Businesses: Applying Principles of the Unified Services Theory ; Information About Course Web Links.. 2. ed. Brigham Young Univ, 1999.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.