Service operations management: strategy, design and delivery
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Bibliographic Details
Main Authors: Hope, Christine (Author), Mühlemann, Alan (Author)
Format: Book
Language:English
Published: Harlow [u.a.] Prentice Hall 2000
Edition:1. publ., 3. print
Subjects:
Physical Description:VIII, 352 S. Ill., graph. Darst.
ISBN:0131499157

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Interlibrary loan Place Request Caution: Not in THWS collection!