Knowledge and innovation in the new service economy:
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Cheltenham [u.a.]
Elgar
2000
|
| Schriftenreihe: | PREST/CRIC studies in science, technology and innovation
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIII, 314 S. graph. Darst. |
| ISBN: | 1840645725 |
Internformat
MARC
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| 245 | 1 | 0 | |a Knowledge and innovation in the new service economy |c ed. by Birgitte Andersen ... |
| 264 | 1 | |a Cheltenham [u.a.] |b Elgar |c 2000 | |
| 300 | |a XIII, 314 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
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| 650 | 7 | |a Innovations - Aspect économique |2 ram | |
| 650 | 7 | |a Kennismanagement |2 gtt | |
| 650 | 7 | |a Services |2 ram | |
| 650 | 7 | |a Technische vernieuwing |2 gtt | |
| 650 | 7 | |a Technologie de l'information - Aspect économique |2 ram | |
| 650 | 4 | |a Information technology |x Economic aspects | |
| 650 | 4 | |a Knowledge management | |
| 650 | 4 | |a Service industries | |
| 650 | 4 | |a Technological innovations |x Economic aspects | |
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Datensatz im Suchindex
| _version_ | 1804128392589606912 |
|---|---|
| adam_text | Contents
List of Figures ix
List of Tables x
List of Contributors xii
1. Introducing the New Service Economy 1
Joanne Roberts, Ian Miles, Richard Hull, Jeremy Howells and
Birgitte Andersen
1.1 Introduction: Motivation 1
1.2 The Nature of the New Service Economy 2
1.3 The Rise of Services 3
1.4 An Overview of the Book 6
2. Knowledge and Innovation in the New Service Economy 10
Joanne Roberts, Birgitte Andersen and Richard Hull
2.1 Introduction 10
2.2 The Role of Knowledge and Innovation in Services 10
2.3 Service and Knowledge Based Activity 19
2.4 Emerging Issues 27
2.5 Conclusions 32
3. The Contribution of Knowledge Intensive Services to the Manufacturing
Industry 36
MarkTomlinson
3.1 Introduction 36
3.2 Data and Methodology 39
3.3 Input Output Tables for 1990 43
3.4 Conclusions 47
4. Competition and Innovation Amongst Knowledge Intensive and Other
Service Firms: Evidence from Germany 49
Bruce S. Tether and Christiane Hipp
4.1 Introduction 49
4.2 Services and Innovation 50
v
I
vi Knowledge and Innovation in the Service Economy
A3 The Data Set and Characteristics of the Surveyed Finns 53
4.4 Competitiveness and Standardisation in Services 56
4.5 Innovation in Services 60
4.6 Conclusions 66
5. Web Services: Knowledge of the New 68
Kieron Flanagan, Ian Miles and Paul Windrum
5.1 Introduction 68
5.2 Web Design Services 70
5.3 Innovation in Web Design 72
5.4 The Web in Space 73
5.5 Case Studies 74
5.6 Conclusions 84
6. Ecommerce: Servicing the New Economy 89
Ian Miles, Ettore Bolisani and Mark Boden
6.1 Introduction: The Path to Ecommerce 89
6.2 Electronic Data Interchange 91
6.3 EDI Knowledge and Services 92
6.4 Knowledge, Service Suppliers and Users 95
6.5 From EDI to Ecommerce 99
6.6 Conclusions 101
7. Environmental Services: Sustaining Knowledge 103
Ian Miles
7.1 Introduction 103
7.2 A Survey of the Environment Business 105
7.3 Knowledge and Environmental Services 109
7.4 Environmental Services, Innovation and Regulation 114
7.5 Conclusion 118
8. Computer Services: The Dynamics of a Knowledge Intensive Sector 121
Jeremy Howells
8.1 Introduction 121
8.2 Technological Innovation and Barriers to Growth 122
8.3 Outsourcing, Externalisation and Delocation 127
8.4 New Locational and Organisational Forms 135
8.5 Conclusions 140
9. Knowledge Management Practices and Innovation 142
Richard Hull
9.1 Introduction 142
Contents vii
9.2 Knowledge Management Background 144
9.3 Theoretical Approaches 146
9.4 Knowledge Management Practices 148
9.5 Observations and Issues 153
9.6 Conclusion 156
10. Services, Knowledge and Intellectual Property 159
Ian Miles and Mark Boden
10.1 Introduction 159
10.2 Intellectual Property and Services 160
10.3 Three Knowledge Intensive Business Services 163
10.4 Conclusions 174
11. The Internationalisation of Knowledge Intensive Business Service
Firms 178
Joanne Roberts
11.1 Introduction 178
11.2 The Internationalisation of Business Service Firms 179
11.3 The Process of Internationalisation 181
11.4 Evidence for a Stages Approach to Internationalisation 187
11.5 Conclusion 193
12. Outsourcing Novelty: The Externalisation of Innovative Activity 196
Jeremy Howells
12.1 Introduction 196
12.2 The Dynamics of Research and Technology Outsourcing 197
12.3 Outsourcing and Innovation Systems 208
12.4 Conclusions 212
13. Services and Systems of Innovation 215
Jeremy Howells
13.1 Introduction 215
13.2 Services and Systems of Innovation: A Sectoral Perspective? 216
13.3 The World Turned Upside Down? 223
13.4 Conclusions 227
14. Intellectual Property Rights Shaping Innovation in Services 229
Birgitte Andersen and Jeremy Howells
14.1 Introduction: Perspectives on IPRs 229
14.2 An Historical Outlook on IPRs 232
14.3 Rationales, Regimes and Institutional Structures for IPRs 233
14.4 Macro Economic Efficiency and Micro Economic Aspects 236
viii Knowledge and Innovation in the Service Economy
14.5 Copyrights as Indicators of Innovation 241
14.6 Conclusion 245
15. Global Knowledge Systems in a Service Economy 248
Jeremy Howells and Joanne Roberts
15.1 Introduction 248
15.2 Thinking about Knowledge 249
15.3 Defining Knowledge Systems 251
15.4 Systems of Innovation 253
15.5 Knowledge Systems: A Conceptual Analysis 255
15.6 International Knowledge Systems 259
15.7 Knowledge Systems in the Global Service Economy 263
15.8 Conclusion 266
16. Understanding the New Service Economy 267
Jeremy Howells
16.1 Overview 267
16.2 Understanding the New Service Economy 271
References 277
Index 304
Figures
2.1 Yearly US patent flows in telecommunication 24
2.2 Yearly US patent flows in office equipment and data 24
processing
4.1 Income to the firms from standardised, customised and 57
bespoke services
4.2 Types of innovation amongst firms 61
4.3 Categories of innovation expenditure regarded as 63
important
4.4 Information sources regarded as important for innovation 65
5.1 Estimated growth of Internet hosts, 1969 99 59
5.2 Distribution of hosts by top level domain, January 1999 70
5.3 Estimated growth in number of web sites, 1993 97 71
7.1 Activities of environmental firms, 1995 UK questionnaire 107
survey
7.2 R D as a proportion of turnover 109
7.3 Focus of activities of environmental services firms 112
14.1 US copyright registrations 1990 95 238
15.1 Knowledge: from the individual to the international 257
context
15.2 International knowledge systems 264
ix
1
Tables
2.1 Knowledge Intensive Business Services 13
2.2 Services value added in major industrial economics 21
2.3 Services employment in major industrial economies 22
2.4 Services trade 1990 23
2.5 Communication and information 26
2.6 Adult illiteracy rate 1995 27
2.7 Science and technology and tertiary enrolments 27
3.1 Basic production function models for UK manufacturing 44
1990
3.2 Production function using different service inputs 45
3.3 Top 20 users and manufacturing users for business 46
services in 1990
4.1 Investment amongst the surveyed firms 59
7.1 Groups of environmental problems addressed by firms 108
7.2 Shares of output accounted for by six activities, for five 108
clusters of environmental firms
7.3 Clusters of environmental firms in terms of technology 113
efforts
7.4 Membership of two types of cluster compared 114
7.5 Organisational contacts used to gain information for three 117
KIBS
8.1 Corporate spin offs: examples of externalisation from the 132
computer services
8.2 Stages of program generation 139
10.1 Comparison of the three KIBS 165
10.2 Sources of competitive advantage 167
10.3 Proportions declaring each form of knowledge to be very 169
important
10.4 USE oflPR methods by KIBS 172
11.1 A classification of international activities conducted by 184
KIBS firms
11.2 UK business service sub sectors surveyed and response 187
rates
11.3 Sample characteristics 188
11.4 How KIBS are exported 190
x
Tables xi
11.5 Correlation coefficients 191
12.1 Employment of scientific professionals in independent 200
research organisations
12.2 Degree of uncertainly with various types of innovation 203
13.1 Sectoral systems of innovation 218
13.2 Classification of service sector technological innovation 221
intensity
14.1 A classification of intellectual property rights 230
14.2 Key rationales of IPR systems 234
14.3 Government departments under which patents, trademarks 235
and copyrights are administrated
14.4 US Copyright Registration Classification Scheme 245
15.1 Knowledge systems: institutional structure 258
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| spellingShingle | Knowledge and innovation in the new service economy Dienstensector gtt Informatietechnologie gtt Innovations - Aspect économique ram Kennismanagement gtt Services ram Technische vernieuwing gtt Technologie de l'information - Aspect économique ram Information technology Economic aspects Knowledge management Service industries Technological innovations Economic aspects Wissensmanagement (DE-588)4561842-2 gnd Innovation (DE-588)4027089-0 gnd Dienstleistungssektor (DE-588)4012183-5 gnd |
| subject_GND | (DE-588)4561842-2 (DE-588)4027089-0 (DE-588)4012183-5 (DE-588)4143413-4 |
| title | Knowledge and innovation in the new service economy |
| title_auth | Knowledge and innovation in the new service economy |
| title_exact_search | Knowledge and innovation in the new service economy |
| title_full | Knowledge and innovation in the new service economy ed. by Birgitte Andersen ... |
| title_fullStr | Knowledge and innovation in the new service economy ed. by Birgitte Andersen ... |
| title_full_unstemmed | Knowledge and innovation in the new service economy ed. by Birgitte Andersen ... |
| title_short | Knowledge and innovation in the new service economy |
| title_sort | knowledge and innovation in the new service economy |
| topic | Dienstensector gtt Informatietechnologie gtt Innovations - Aspect économique ram Kennismanagement gtt Services ram Technische vernieuwing gtt Technologie de l'information - Aspect économique ram Information technology Economic aspects Knowledge management Service industries Technological innovations Economic aspects Wissensmanagement (DE-588)4561842-2 gnd Innovation (DE-588)4027089-0 gnd Dienstleistungssektor (DE-588)4012183-5 gnd |
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