APA (7th ed.) Citation

Balachandran, S. (1999). Customer-driven services management (1. publ.). Response Books.

Chicago Style (17th ed.) Citation

Balachandran, Sarojini. Customer-driven Services Management. 1. publ. New Delhi [u.a.]: Response Books, 1999.

MLA (9th ed.) Citation

Balachandran, Sarojini. Customer-driven Services Management. 1. publ. Response Books, 1999.

Warning: These citations may not always be 100% accurate.