APA (7th ed.) Citation

Cohen, L. (1999). Quality function deployment: How to make QFD work for you (5. printing.). Addison-Wesley.

Chicago Style (17th ed.) Citation

Cohen, Lou. Quality Function Deployment: How to Make QFD Work for You. 5. printing. Reading, Mass. [u.a.]: Addison-Wesley, 1999.

MLA (9th ed.) Citation

Cohen, Lou. Quality Function Deployment: How to Make QFD Work for You. 5. printing. Addison-Wesley, 1999.