How to measure customer satisfaction:
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Aldershot u.a.
Gower
1999
|
| Subjects: | |
| Physical Description: | VIII, 136 S. graph. Darst. |
| ISBN: | 0566081938 |
Staff View
MARC
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| dewey-ones | 658 - General management |
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| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
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| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV013139291 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:39:42Z |
| institution | BVB |
| isbn | 0566081938 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008951172 |
| oclc_num | 40501084 |
| open_access_boolean | |
| owner | DE-19 DE-BY-UBM |
| owner_facet | DE-19 DE-BY-UBM |
| physical | VIII, 136 S. graph. Darst. |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Gower |
| record_format | marc |
| spelling | Hill, Nigel Verfasser aut How to measure customer satisfaction Nigel Hill, John Brierley and Rob MacDougall Aldershot u.a. Gower 1999 VIII, 136 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Benchmarking gtt Consommateurs - Satisfaction - Évaluation ram Consumer satisfaction - Research Klantgerichtheid gtt Market surveys Succes gtt Consumer satisfaction Evaluation Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Messung (DE-588)4038852-9 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 s Messung (DE-588)4038852-9 s DE-604 Brierley, John Verfasser aut MacDougall, Rob Verfasser aut |
| spellingShingle | Hill, Nigel Brierley, John MacDougall, Rob How to measure customer satisfaction Benchmarking gtt Consommateurs - Satisfaction - Évaluation ram Consumer satisfaction - Research Klantgerichtheid gtt Market surveys Succes gtt Consumer satisfaction Evaluation Verbraucherzufriedenheit (DE-588)4129147-5 gnd Messung (DE-588)4038852-9 gnd |
| subject_GND | (DE-588)4129147-5 (DE-588)4038852-9 |
| title | How to measure customer satisfaction |
| title_auth | How to measure customer satisfaction |
| title_exact_search | How to measure customer satisfaction |
| title_full | How to measure customer satisfaction Nigel Hill, John Brierley and Rob MacDougall |
| title_fullStr | How to measure customer satisfaction Nigel Hill, John Brierley and Rob MacDougall |
| title_full_unstemmed | How to measure customer satisfaction Nigel Hill, John Brierley and Rob MacDougall |
| title_short | How to measure customer satisfaction |
| title_sort | how to measure customer satisfaction |
| topic | Benchmarking gtt Consommateurs - Satisfaction - Évaluation ram Consumer satisfaction - Research Klantgerichtheid gtt Market surveys Succes gtt Consumer satisfaction Evaluation Verbraucherzufriedenheit (DE-588)4129147-5 gnd Messung (DE-588)4038852-9 gnd |
| topic_facet | Benchmarking Consommateurs - Satisfaction - Évaluation Consumer satisfaction - Research Klantgerichtheid Market surveys Succes Consumer satisfaction Evaluation Verbraucherzufriedenheit Messung |
| work_keys_str_mv | AT hillnigel howtomeasurecustomersatisfaction AT brierleyjohn howtomeasurecustomersatisfaction AT macdougallrob howtomeasurecustomersatisfaction |