The QFD handbook:
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Bibliographic Details
Format: Book
Language:English
Published: New York [u.a.] Wiley 1998
Subjects:
Physical Description:XVII, 410 S. Ill., graph. Darst. 1 Diskette (9 cm)
ISBN:0471173819

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection!