Quality certification and the economics of contract software development: a study of the Indian software industry
A significant amount of software development is being outsourced to countries such as India. Many Indian software firms have applied for and received quality certifications like the ISO9001, and the number of quality certified software firms has steadily increased. Despite its growing popularity amo...
Gespeichert in:
Hauptverfasser: | , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Cambridge, Mass.
1999
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Schriftenreihe: | National Bureau of Economic Research <Cambridge, Mass.>: NBER working paper series
7260 |
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | A significant amount of software development is being outsourced to countries such as India. Many Indian software firms have applied for and received quality certifications like the ISO9001, and the number of quality certified software firms has steadily increased. Despite its growing popularity among Indian software developers, there is very little systematic evidence on the relationship of ISO certification to organizational performance. Using data on 95 Indian software firms and their US clients, we develop a stylized model of a firm that develops software for others to articulate the different ways in which ISO certification can affect firm profits. We conclude that ISO certification enhances firm growth. The results provide partial support for the proposition that ISO certification also enhances revenue for a given size, suggesting that firms are receiving a higher price per unit of output. In turn, this is consistent with the notion that ISO certification also enhances the quality of output. Our field studies confirm that although most firms see ISO certification as a marketing ploy, some of them do proceed to institute more systematic and better-defined processes for software development. |
Beschreibung: | 35 S. graph. Darst. |
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520 | |a A significant amount of software development is being outsourced to countries such as India. Many Indian software firms have applied for and received quality certifications like the ISO9001, and the number of quality certified software firms has steadily increased. Despite its growing popularity among Indian software developers, there is very little systematic evidence on the relationship of ISO certification to organizational performance. Using data on 95 Indian software firms and their US clients, we develop a stylized model of a firm that develops software for others to articulate the different ways in which ISO certification can affect firm profits. We conclude that ISO certification enhances firm growth. The results provide partial support for the proposition that ISO certification also enhances revenue for a given size, suggesting that firms are receiving a higher price per unit of output. In turn, this is consistent with the notion that ISO certification also enhances the quality of output. Our field studies confirm that although most firms see ISO certification as a marketing ploy, some of them do proceed to institute more systematic and better-defined processes for software development. | ||
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geographic | Indien |
geographic_facet | Indien |
id | DE-604.BV012937371 |
illustrated | Illustrated |
indexdate | 2024-07-09T18:36:20Z |
institution | BVB |
language | English |
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physical | 35 S. graph. Darst. |
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series | National Bureau of Economic Research <Cambridge, Mass.>: NBER working paper series |
series2 | National Bureau of Economic Research <Cambridge, Mass.>: NBER working paper series |
spelling | Arora, Ashish Verfasser (DE-588)123379059 aut Quality certification and the economics of contract software development a study of the Indian software industry Ashish Arora ; Jai Asundi Cambridge, Mass. 1999 35 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier National Bureau of Economic Research <Cambridge, Mass.>: NBER working paper series 7260 A significant amount of software development is being outsourced to countries such as India. Many Indian software firms have applied for and received quality certifications like the ISO9001, and the number of quality certified software firms has steadily increased. Despite its growing popularity among Indian software developers, there is very little systematic evidence on the relationship of ISO certification to organizational performance. Using data on 95 Indian software firms and their US clients, we develop a stylized model of a firm that develops software for others to articulate the different ways in which ISO certification can affect firm profits. We conclude that ISO certification enhances firm growth. The results provide partial support for the proposition that ISO certification also enhances revenue for a given size, suggesting that firms are receiving a higher price per unit of output. In turn, this is consistent with the notion that ISO certification also enhances the quality of output. Our field studies confirm that although most firms see ISO certification as a marketing ploy, some of them do proceed to institute more systematic and better-defined processes for software development. Ökonometrisches Modell Computer software industry Standards Economic aspects India Computer software industry India Quality control Econometric models ISO 9000 Series Standards Economic aspects India Indien Asundi, Jai Verfasser aut Erscheint auch als Online-Ausgabe National Bureau of Economic Research <Cambridge, Mass.>: NBER working paper series 7260 (DE-604)BV002801238 7260 http://papers.nber.org/papers/w7260.pdf kostenfrei Volltext |
spellingShingle | Arora, Ashish Asundi, Jai Quality certification and the economics of contract software development a study of the Indian software industry National Bureau of Economic Research <Cambridge, Mass.>: NBER working paper series Ökonometrisches Modell Computer software industry Standards Economic aspects India Computer software industry India Quality control Econometric models ISO 9000 Series Standards Economic aspects India |
title | Quality certification and the economics of contract software development a study of the Indian software industry |
title_auth | Quality certification and the economics of contract software development a study of the Indian software industry |
title_exact_search | Quality certification and the economics of contract software development a study of the Indian software industry |
title_full | Quality certification and the economics of contract software development a study of the Indian software industry Ashish Arora ; Jai Asundi |
title_fullStr | Quality certification and the economics of contract software development a study of the Indian software industry Ashish Arora ; Jai Asundi |
title_full_unstemmed | Quality certification and the economics of contract software development a study of the Indian software industry Ashish Arora ; Jai Asundi |
title_short | Quality certification and the economics of contract software development |
title_sort | quality certification and the economics of contract software development a study of the indian software industry |
title_sub | a study of the Indian software industry |
topic | Ökonometrisches Modell Computer software industry Standards Economic aspects India Computer software industry India Quality control Econometric models ISO 9000 Series Standards Economic aspects India |
topic_facet | Ökonometrisches Modell Computer software industry Standards Economic aspects India Computer software industry India Quality control Econometric models ISO 9000 Series Standards Economic aspects India Indien |
url | http://papers.nber.org/papers/w7260.pdf |
volume_link | (DE-604)BV002801238 |
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