APA (7th ed.) Citation

Hayes, D. (1998). Effective verbal communication (1. publ.ta.). Hodder & Stoughton.

Chicago Style (17th ed.) Citation

Hayes, Denis. Effective Verbal Communication. 1. publ.ta. London: Hodder & Stoughton, 1998.

MLA (9th ed.) Citation

Hayes, Denis. Effective Verbal Communication. 1. publ.ta. Hodder & Stoughton, 1998.

Warning: These citations may not always be 100% accurate.