Gladstone, B. (2000). From know-how to knowledge: The essential guide to understanding and implementing knowledge management (1. publ.). Industrial Soc.
Chicago-Zitierstil (17. Ausg.)Gladstone, Bryan. From Know-how to Knowledge: The Essential Guide to Understanding and Implementing Knowledge Management. 1. publ. London: Industrial Soc, 2000.
MLA-Zitierstil (9. Ausg.)Gladstone, Bryan. From Know-how to Knowledge: The Essential Guide to Understanding and Implementing Knowledge Management. 1. publ. Industrial Soc, 2000.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.