APA-Zitierstil (7. Ausg.)

Foster, T. R. V. (1999). How to be better at ... customer care (1. publ.). Kogan Page.

Chicago-Zitierstil (17. Ausg.)

Foster, Timothy R. V. How to Be Better at ... Customer Care. 1. publ. London: Kogan Page, 1999.

MLA-Zitierstil (9. Ausg.)

Foster, Timothy R. V. How to Be Better at ... Customer Care. 1. publ. Kogan Page, 1999.