Quality control:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ [u.a.]
Prentice Hall
1998
|
| Ausgabe: | 5. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | VIII, 519 S. graph. Darst. 1 Diskette (9 cm) |
| ISBN: | 0136325718 |
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Datensatz im Suchindex
| _version_ | 1804127335873511424 |
|---|---|
| adam_text | PREFACE iii
1 INTRODUCTION TO QUALITY 1
Introduction 1
Responsibility for Quality 5
Chief Executive Officer 13
2 QUALITY IMPROVEMENT TECHNIQUES 15
Introduction 15
Pareto Diagram 15
Matrix Analysis 18
Grier Diagram 19
Time Series 21
Cause and Effect Diagram 22
Check Sheets 27
Histogram 29
Automated Test and Inspection 453
System Design 454
13 TOTAL QUALITY MANAGEMENT 457
Introduction 457
Basic Approach 458
Leadership 460
Customer Satisfaction 468
Employee Involvement 472
Continuous Process Improvement 476
Supplier Management 478
Performance Measures 480
Technical Techniques 482
Deming s 14 Points 486
Final Comments 486
APPENDIX
Table A Areas Under the Normal Curve 490 _
Table B Factors for Computing Central Lines and 3cr Control Limits for X, s,
and R Charts 492
Table C The Poisson Distribution 493
Table D Random Numbers 498
Table E Commonly Used Conversion Factors 499
SELECTED BIBLIOGRAPHY 501
GLOSSARY 503
ANSWERS TO SELECTED PROBLEMS 507
INDEX 515
CONTENTS
H INTRODUCTION
TO QUALITY
INTRODUCTION
Definitions
When the expression quality is used, we usually think in terms of an
excellent product or service that fulfills or exceeds our expectations. These
expectations are based on the intended use and the selling price. For exam¬
ple, a customer expects a different performance from a plain steel washer
than from a chrome plated steel washer because they are a different grade.
When a product surpasses our expectations we consider that quality. Thus,
it is somewhat of an intangible based on perception.
Quality can be quantified as follows:
Q = PIE
where Q = quality
P = performance
E = expectations
D
Control Charts 29
Process Capability 30
Precontrol 30
Scatter Diagram 30
Run Chart 33
Flow Diagram 33
Seven Management and Planning Tools 34
Problem solving Method 35
3 FUNDAMENTALS OF STATISTICS 47
Introduction 47
Frequency Distribution 52
Measures of Central Tendency 66
Measures of Dispersion 73
Other Measures 78
Concept of a Population and a Sample 81
The Normal Curve 84
Tests for Normality 92
Computer Program 97
I 4 CONTROL CHARTS FOR VARIABLES 107
Introduction 107
Control Chart Techniques 115
State of Control 135
Specifications 144
Process Capability 153
Different Control Charts 159
Computer Program 168
I 5 ADDITIONAL SPC TECHNIQUES FOR VARIABLES 177
Introduction 177
Continuous and Batch Processes 177
Short Run SPC 183
Gage Control 198
I 6 FUNDAMENTALS OF PROBABILITY 207
Basic Concepts 207
Discrete Probability Distributions 219
Continuous Probability Distributions 229
Distribution Interrelationship 231
Computer Program 233
I CONTENTS
7 CONTROL CHARTS FOR ATTRIBUTES 239
Introduction 239
Control Charts for Nonconforming Units 241
Control Charts for Count of Nonconformities 263
A Quality Rating System 274
Computer Program 277
8 LOT BY LOT ACCEPTANCE SAMPLING BY
ATTRIBUTES 287
Fundamental Concepts 287
Statistical Aspects 295
Sampling Plan Design 317
Computer Program 325
9 ACCEPTANCE SAMPLING SYSTEMS 329
Lot by lot Acceptance Sampling Plans for Attributes 329
Acceptance Sampling Plans for Continuous Production 364
Acceptance Sampling Plans for Variables 372
Computer Program 384
10 RELIABILITY 391
Fundamental Aspects 391
Additional Statistical Aspects 397
Life and Reliability Testing Plans 407
11 COST OF POOR QUALITY 419
Introduction 419
Management Technique 420
Cost of Poor Quality Categories and Elements 421
Collection and Reporting 426
Analysis 430
Optimum 434
Quality Improvement Strategy 436
Program Implementation 439
12 COMPUTERS AND QUALITY CONTROL 445
Introduction 445
Data Collection 446
Data Analysis, Reduction, and Reporting 448
Statistical Analysis 451
Process Control 451
|
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| dewey-search | 658.5/62 |
| dewey-sort | 3658.5 262 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 5. ed. |
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| indexdate | 2024-07-09T18:31:43Z |
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| isbn | 0136325718 |
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| publishDate | 1998 |
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| publisher | Prentice Hall |
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| spelling | Besterfield, Dale H. Verfasser aut Quality control Dale H. Besterfield 5. ed. Upper Saddle River, NJ [u.a.] Prentice Hall 1998 VIII, 519 S. graph. Darst. 1 Diskette (9 cm) txt rdacontent n rdamedia nc rdacarrier Diabetes larpcal Quality control Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätskontrolle (DE-588)4047968-7 gnd rswk-swf Statistische Qualitätskontrolle (DE-588)4182962-1 gnd rswk-swf 1\p (DE-588)4151278-9 Einführung gnd-content Statistische Qualitätskontrolle (DE-588)4182962-1 s DE-604 Qualitätskontrolle (DE-588)4047968-7 s 2\p DE-604 Qualitätsmanagement (DE-588)4219057-5 s 3\p DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008614207&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Besterfield, Dale H. Quality control Diabetes larpcal Quality control Qualitätsmanagement (DE-588)4219057-5 gnd Qualitätskontrolle (DE-588)4047968-7 gnd Statistische Qualitätskontrolle (DE-588)4182962-1 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4047968-7 (DE-588)4182962-1 (DE-588)4151278-9 |
| title | Quality control |
| title_auth | Quality control |
| title_exact_search | Quality control |
| title_full | Quality control Dale H. Besterfield |
| title_fullStr | Quality control Dale H. Besterfield |
| title_full_unstemmed | Quality control Dale H. Besterfield |
| title_short | Quality control |
| title_sort | quality control |
| topic | Diabetes larpcal Quality control Qualitätsmanagement (DE-588)4219057-5 gnd Qualitätskontrolle (DE-588)4047968-7 gnd Statistische Qualitätskontrolle (DE-588)4182962-1 gnd |
| topic_facet | Diabetes Quality control Qualitätsmanagement Qualitätskontrolle Statistische Qualitätskontrolle Einführung |
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