Effecting a quality change: an engineering approach
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London [u.a.]
Arnold [u.a.]
1996
|
| Edition: | 1. publ. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | IX, 147 S. graph. Darst. |
| ISBN: | 0340676515 0470236884 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV012652627 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 990709s1996 d||| |||| 00||| eng d | ||
| 020 | |a 0340676515 |9 0-340-67651-5 | ||
| 020 | |a 0470236884 |9 0-470-23688-4 | ||
| 035 | |a (OCoLC)36178522 | ||
| 035 | |a (DE-599)BVBBV012652627 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-703 | ||
| 050 | 0 | |a TS156 | |
| 082 | 0 | |a 658.5/62 |2 21 | |
| 084 | |a ZG 9260 |0 (DE-625)156054: |2 rvk | ||
| 100 | 1 | |a Field, S. W. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Effecting a quality change |b an engineering approach |c S. W. Field ; K. G. Swift |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a London [u.a.] |b Arnold [u.a.] |c 1996 | |
| 300 | |a IX, 147 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Quality control | |
| 650 | 4 | |a Total quality management | |
| 700 | 1 | |a Swift, Ken G. |e Verfasser |4 aut | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008596617&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-008596617 | ||
Record in the Search Index
| _version_ | 1804127310021918720 |
|---|---|
| adam_text | Contents
Preface vii
1. The Modern Concept of Quality 1
1.1 Historical perspective 1
1.2 International view 5
1.3 What is quality? 6
1.4 Quality principles 9
2. Quality Cultures 11
2.1 The need for teamwork 13
2.2 The role of the quality department 15
2.3 Industrial experiences our commitment to quality 17
3. Total quality 19
3.1 What is total quality? 19
3.2 Customer/supplier relationship 23
3.3 Industrial experiences 1 implementation of total 25
quality at Rank Xerox
3.4 Industrial experiences 2 another step towards 28
total quality
3.5 Industrial experiences 3 the Rover quality system 30
4. External Supplier Quality 33
4.1 Procurement strategy 35
4.2 Industrial experience preferred supplier process 37
5. Software Quality 43
5.1 Codes of practice 46
5.2 Industrial experiences 1 total quality 52
5.3 Industrial experiences 2 trends in pursuit of quality 53
6. Quality Tools and Techniques 55
6.1 Tools and techniques overview 55
6.2 Industrial experiences tools and techniques in practice 64
vi Contents j
7. Designing for Quality 67 i
7.1 Developments in design for quality 71 ;
7.2 Conformability analysis 73 ¦
7.3 Industrial applications of conformability analysis 78
7.4 Industrial example telescopic lever assembly 81
8. The Costs of Quality 85
8.1 Elements of the cost of quality 85
8.2 Quality cost models 86
8.3 Industrial experiences 1 89
8.4 Industrial experiences 2 90
9. A Review of Selected Quality Tools and Techniques 91
9.1 Failure Mode and Effect Analysis (FMEA) 91
9.2 Statistical Process Control (SPC) 95
9.3 Process capability studies (Cp and Cpk) 99
9.4 Design of Experiments (DOE) i04
9.5 Quality Function Deployment (QFD) 108
9.6 PokaYoke 109
10. Effecting a Quality Change 115
10.1 Strategy for change H ^
10.2 The process of change H
10.3 A quality improvement programme H8
11. Future Developments 121
11.1 Extension of total quality management 121
11.2 Initiating joint projects with suppliers and customers 121
11.3 Research directions 122
References 125
Sample Questions for Students 129
Appendices 1^
Index 143
|
| any_adam_object | 1 |
| author | Field, S. W. Swift, Ken G. |
| author_facet | Field, S. W. Swift, Ken G. |
| author_role | aut aut |
| author_sort | Field, S. W. |
| author_variant | s w f sw swf k g s kg kgs |
| building | Verbundindex |
| bvnumber | BV012652627 |
| callnumber-first | T - Technology |
| callnumber-label | TS156 |
| callnumber-raw | TS156 |
| callnumber-search | TS156 |
| callnumber-sort | TS 3156 |
| callnumber-subject | TS - Manufactures |
| classification_rvk | ZG 9260 |
| ctrlnum | (OCoLC)36178522 (DE-599)BVBBV012652627 |
| dewey-full | 658.5/62 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5/62 |
| dewey-search | 658.5/62 |
| dewey-sort | 3658.5 262 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Technik Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01262nam a2200361 c 4500</leader><controlfield tag="001">BV012652627</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">990709s1996 d||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0340676515</subfield><subfield code="9">0-340-67651-5</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0470236884</subfield><subfield code="9">0-470-23688-4</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)36178522</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV012652627</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-703</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">TS156</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.5/62</subfield><subfield code="2">21</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">ZG 9260</subfield><subfield code="0">(DE-625)156054:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Field, S. W.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Effecting a quality change</subfield><subfield code="b">an engineering approach</subfield><subfield code="c">S. W. Field ; K. G. Swift</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1. publ.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London [u.a.]</subfield><subfield code="b">Arnold [u.a.]</subfield><subfield code="c">1996</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">IX, 147 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Quality control</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Total quality management</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Swift, Ken G.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008596617&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-008596617</subfield></datafield></record></collection> |
| id | DE-604.BV012652627 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:31:19Z |
| institution | BVB |
| isbn | 0340676515 0470236884 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008596617 |
| oclc_num | 36178522 |
| open_access_boolean | |
| owner | DE-703 |
| owner_facet | DE-703 |
| physical | IX, 147 S. graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Arnold [u.a.] |
| record_format | marc |
| spelling | Field, S. W. Verfasser aut Effecting a quality change an engineering approach S. W. Field ; K. G. Swift 1. publ. London [u.a.] Arnold [u.a.] 1996 IX, 147 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Quality control Total quality management Swift, Ken G. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008596617&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Field, S. W. Swift, Ken G. Effecting a quality change an engineering approach Quality control Total quality management |
| title | Effecting a quality change an engineering approach |
| title_auth | Effecting a quality change an engineering approach |
| title_exact_search | Effecting a quality change an engineering approach |
| title_full | Effecting a quality change an engineering approach S. W. Field ; K. G. Swift |
| title_fullStr | Effecting a quality change an engineering approach S. W. Field ; K. G. Swift |
| title_full_unstemmed | Effecting a quality change an engineering approach S. W. Field ; K. G. Swift |
| title_short | Effecting a quality change |
| title_sort | effecting a quality change an engineering approach |
| title_sub | an engineering approach |
| topic | Quality control Total quality management |
| topic_facet | Quality control Total quality management |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008596617&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT fieldsw effectingaqualitychangeanengineeringapproach AT swiftkeng effectingaqualitychangeanengineeringapproach |