Essentials of management information systems: transforming business and management
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ
Prentice Hall
1999
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| Edition: | 3. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXII, 480 S. zahlr. Ill., graph. Darst. |
| ISBN: | 0130115061 0130819735 |
Staff View
MARC
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Record in the Search Index
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| adam_text | PART ONE Organizations, Management, and the Network Revolution
Chapter 1 The Information Systems Revolution: Transforming Business and Management 2
Chapter 2 The Strategic Role of Information Systems 36
Chapter 3 Information Systems, Organizations, and Management 68
Chapter 4 Ethical and Social Impact of Information Systems 102
PART TWO Technical Foundations of Information Systems
Chapter 5 Computers and Information Processing 134
Chapter 6 Information Systems Software 166
Chapter 7 Managing Data Resources 198
PART THREE Communications, Networks, and the Internet
Chapter 8 Telecommunications and Networks 230
Chapter 9 The Internet: Electronic Commerce and Electronic Business 264
PART FOUR Building Information Systems: Contemporary Approaches
Chapter 10 Redesigning the Organization with Information Systems 300
Chapter 11 Approaches to Systems Building 338
PART FIVE Management and Organizational Support Systems
Chapter 12 Managing Knowledge 368
Chapter 13 Enhancing Management Decision Making 402
PART SIX Managing Information Systems
Chapter 14 Information Systems Security and Control 426
Chapter 15 Managing International Information Systems 454
International Case Studies ICS 1
Appendix A: Business Process Redesign Project A 1
References R 1
Name Index Nl 1
Organizations Index 011
International Organizations Index I011
Subject Index SI 1
v
Preface xv
PART ONE Organizations, Management, and the Network Revolution
Chapter 1 The Information Systems Revolution: Transforming Business
and Management 2
VW Mexico Shifts into High Gear with the Internet 3
1.1 Why Information Systems? 4
The Competitive Business Environment, 4 • What Is an Information System? 7 •
A Business Perspective on Information Systems, 9 • Window on Technology: UPS
Competes Globally with Information Technology, 10
1.2 Contemporary Approaches to Information Systems 13
Technical Behavior, 13 * Behavioral Approach, 13 • Approach of This Text:
Sociotechnical Systems, 14
1.3 The New Role of Information Systems in Organizations 15
The Widening Scope of Information Systems, IS • The Network Revolution and the
Internet, 16 • New Options for Organizational Design: The Networked Enterprise, 18 •
Window on Management: Managing a Virtual Oil Company, 21 • Electronic Commerce
and Electronic Business, 24 • Window on Organizations: A Netrepreneur Promotes
Asian Trade, 25
1.4 Learning to Use Information Systems: New Opportunities with Technology 27
The Challenge of Information Systems: Key Management Issues, 27 • Integrating Text
with Technology: New Opportunities for Learning, 30
Management Wrap Up 31 • Summary 31 • Key Terms 32 • Review Questions 32
• Group Project 33 • Tools for Interactive Learning 33 • Case Study: Deregulation
Injects New Energy into a Power Company 33
Chapter 2 The Strategic Role of Information Systems 36
Hubbell Leapfrogs Competitors with the Web 37
2.1 Key Systems Applications in the Organization 39
Different Kinds of Systems, 40 • Six Major Types of Systems, 41 • Window on
Technology: Technology Helps Japanese Shipbuilders Beat Back Competition, 45 •
Relationship of Systems to One Another: Integration, 50
2.2 The Strategic Role of Information Systems 51
What Is a Strategic Information System? 51 • Countering Competitive Forces, 51 •
Window on Organizations: Sears Canada Uses Datamining for One to One
Marketing, 54 • Leveraging Technology in the Value Chain, 57 • Implications for
Managers and Organizations, 58
2.3 How Information Systems Promote Quality 59
What Is Quality? 59 • How Information Systems Contribute to Total Quality
Management, 60 • Window on Management: Building an Organization to Sell Flowers, 61
Management Wrap Up 63 • Summary 63 • Key Terms 64 • Review Questions 64
• Group Project 65 • Tools for Interactive Learning 65 • Case Study: Procter
Gamble: Finding the Right Business Model 66
Chapter 3 Information Systems, Organizations, and Management 68
Schneider Responds to the New Rules of the Trucking Game 69
3.1 Organizations and Information Systems 71
What Is an Organization? 71 • Window on Management: A Tale of Two Cities
Information Systems, 73 • Why Organizations Are So Much Alike: Common
Features, 73 • Why Organizations Are So Different: Unique Features and Business
Processes, 75
3.2 The Changing Role of Information Systems 80
The Evolution of Information Systems, 80 • Why Organizations Build Information
Systems, 82 • Window on Organizations: European Currency Conversion Becomes a
Systems Nightmare, 83 • How Information Systems Affect Organizations, 84 • The
Internet and Organizations, 87 • Implications for the Design and Understanding of
Information Systems, 87
3.3 The Role of Managers in the Organization 88
Classical Descriptions of Management, 88 • Behavioral Models, 88 • Window on
Technology: Shwab s Managers Turn to the Internet, 90
3.4 Managers and Decision Making 91
The Process of Decision Making, 91 • Individual Models of Decision Making, 93 •
Organizational Models of Decision Making, 94 • Implications for System Design, 95
Management Wrap Up 96 • Summary 97 • Key Terms 98 • Review Questions 98
• Group Project 98 • Tools for Interactive Learning 99 • Case Study: Greyhound
Seeks Salvation in a Strategic Reservation System 99
Chapter 4 Ethical and Social Impact of Information Systems 102
Software Piracy Is Big Business 103
4.1 Understanding Ethical and Social Issues Related to Systems 105
A Model for Thinking about Ethical, Social, and Political Issues, 105 • Five Moral
Dimensions of the Information Age, 105 • Key Technology Trends That Raise Ethical
Issues, 107 • Window on Organizations: Linking Databases to the Web: A New Threat
to Privacy f 109
4.2 Ethics in an Information Society 108
Basic Concepts: Responsibility, Accountability, and Liability, 108 • Window on
Organizations: Linking Databases to the Web: A New Threat to Privacy, 109 • Ethical
Analysis, 109 • Candidate Ethical Principles, 110 • Professional Codes of Conduct, 111
• Some Real World Ethical Dilemmas, 111
4.3 The Moral Dimensions of Information Systems 112
Information Rights: Privacy and Freedom in an Information Society, 112 • Window on
Technology: Are the Cookies Eating Your Privacy?, 114 • Property Rights: Intellectual
Property, 116 • Accountability, Liability, and Control, 119 • Window on Organizations:
Employee Guidelines for Using Software, 120 • System Quality: Data Quality and
System Errors, 121 • Quality of Life: Equity, Access, and Boundaries, 123 • Window on
Management: The Internet for All? 127 • Management Actions: A Corporate Code of
Ethics, 129
Management Wrap Up 130 • Summary 131 • Key Terms 131 • Review
Questions 131 • Group Project 132 • Took for Interactive Learning 132 • Case
Study: Profiling YOU! 132
VHI CONTENTS
PART TWO Technical Foundations of Information Systems
Chapter 5 Computers and Information Processing 134
Navigation Canada Takes Flight with New Computers 135
5.1 What Is a Computer System? 137
How Computers Represent Data, 137 • Time and Size in the Computer World, 139 •
Computer Generations, 139
5.2 The CPU and Primary Storage 140
Primary Storage, 141 • Types of Semiconductor Memory, 142 • The Arithmetic Logic
Unit and Control Unit, 142
5.3 Computers and Computer Processing 143
Categories of Computers, 143 • Window on Technology: Mainframes Learn to Serve the
Web, 144* Microprocessors and Processing Power, 146 • Computer Networks and
Client/Server Computing, 147 • Network Computers and Total Cost of Ownership, 149 •
Window on Management: Network Computers: A New Management Option, 150 •
Window on Organizations: Selecting Laptop Computers: The Bottom Line for
Organizations, 151
5.4 Secondary Storage 150
Magnetic Disk, 151 • Optical Disks, 153 • Magnetic Tape, 154
5.5 Input and Output Devices 154
Input Devices, 154 • Batch and On Line Input and Processing, 156 • Output Devices, 157
5.6 Information Technology Trends 158
Interactive Multimedia, 158 • Superchips and Fifth Generation Computers, 159 • Smart
Cards and Microminiaturization, 160 • Social Interfaces, 161
Management Wrap Up 161 • Summary 162* Key Terms 163 • Review Questions
163 • Group Project 163 * Took for Interactive Learning 164 • Case Study: Storage
and Strategy 164
Chapter 6 Information Systems Software 166
Software Overcomes Australia s Tyranny of Distance 167
6.1 What Is Software? 169
Software Programs, 169 • Major Types of Software, 169
6.2 System Software 169
Functions of the Operating System, 169 • Multiprogramming, Virtual Storage, Time
Sharing, and Multiprocessing, 170 • Language Translation and Utility Software, 172 •
Graphical User Interfaces, 173 • PC Operating Systems, 174
6.3 Application Software 176
Generations of Programming Languages, 177 • Popular Programming Languages, 178 •
Fourth Generation Languages and PC Software Tools, 179 • Window on Organizations:
Mapping Solutions with Geographic Information Systems, 182
6.4 New Software Tools and Approaches 187
Object Oriented Programming, 187 Java, 189 • Window on Technology: Object
Power Tools, 190 • Window on Management: Adding Java to the Programming Mix,
191 • Hypertext Markup Language (HTML), 192
Management Wrap Up 193 • Summary 193* Key Terms 194 • Review
Questions 194 • Group Project 195 • Tools for Interactive Learning 195 • Case
Study: The Year 2000 Problem 195
CONTENTS |X
Chapter 7 Managing Data Resources 198
Saab Centralizes Customer Data 199
7.1 Organizing Data in a Traditional File Environment 201
File Organization Terms and Concepts, 201 • Accessing Records from Computer Files,
202 • Problems with the Traditional File Environment, 204
7.2 The Database Environment 206
Database Management Systems, 206 • Logical and Physical Views of Data, 208
7.3 Designing Databases 209
Hierarchical Data Model, 209 • Network Data Model, 210 • Relational Data Model,
211 • Advantages and Disadvantages of the Three Database Models, 212 • Creating a
Database, 213
7.4 Database Trends 215
Distributed Databases, 215 • Object Oriented and Hypermedia Databases, 216 •
Multidimensional Data Analysis, 217 • Window on Technology: Air France Flies with
Object Technology, 218 • Data Warehouses, 218 • Window on Management: The EPA
Cleans Up Its Own Mess Through the Internet, 221 • Linking Databases to the Web, 221
7.5 Management Requirements for Database Systems 222
Data Administration, 222 • Data Planning and Modeling Methodology, 223 • Database
Technology, Management, and Users, 223 • Window on Organizations: DNA
Databases: Crime Fighters or Threats to Privacy? 224 • Users, 224
Management Wrap Up 225 • Summary 225 • Key Terms 226 • Review Questions
226 • Group Project 227 • Tools for Interactive Learning 227 • Case Study: Glaxo s
Data Warehouse Prescription 228
PART THREE Communications, Networks, and the Internet
Chapter 8 Telecommunications and Networks 230
Manitoba Insurance Goes Wireless 231
8.1 The Telecommunications Revolution 233
The Marriage of Computers and Communications, 233 • The Information
Superhighway, 233
8.2 Components and Functions of a Telecommunications System 234
Telecommunications System Components, 234 • Types of Signals: Analog and Digital,
235 • Communications Channels, 235 • Communications Processors and Software, 240
8.3 Communications Networks 240
Network Topologies, 240 • Private Branch Exchanges and Local Area Networks
(LANs), 241 • Wide Area Networks (WANs), Value Added Networks (VANs), and
Network Services, 244 • Window on Organizations: Capespan s Global Network
Delivers Fresh Produce, 246 • Enterprise Networking and Standards, 246
8.4 Electronic Commerce and Electronic Business Technologies 249
Facilitating Applications, 250 • Window on Management: Monitoring Employees on
Networks: Unethical or Good Business? 251 • Electronic Data Interchange and
Electronic Commerce, 253 • Window on Technology: Videoconferencing on the
Internet, 254
8.5 Management Issues and Decisions 254
The Challenge of Managing Enterprise Networking, 254 • The Telecommunications
Plan, 257
Management Wrap Up 259 • Summary 259 • Key Terms 260 • Review Questions
261 • Group Project 261 • Tools for Interactive Learning 261 • Case Study:
Rosenbluth International Travels a Telecommunications Route to Success 262
lW CONTENTS
Chapter 9 The Internet: Electronic Commerce and Electronic Business 264
Mazda Drives Forward with the Internet 265
9.1 The Internet 267
What Is the Internet? 267 • Internet Technology and Capabilities, 267 • The World
Wide Web, 270 • Intranets and Extranets, 273 • Internet Benefits to Organizations, 273
9.2 The Internet and Electronic Commerce 276
Internet Business Models, 277 • Customer Centered Retailing, 278 • Window on
Technology: Interacting with the Customer, 281 • Business to Business Electronic
Commerce: New Efficiencies and Relationships, 281 • Electronic Commerce Support
Systems, 283
9.3 Intranets and Electronic Business 285
How Intranets Support Electronic Business, 285 • Intranets and Group Collaboration,
286 • Intranet Applications for Electronic Business, 287 • Coordination and Supply
Chain Management, 289 • Window on Organizations: The Supply Chain Goes
Global, 291
9.4 Management Challenges and Opportunities 292
Unproven Business Models, 292 • Business Process Change Requirements, 292 •
Technology Hurdles, 292 • Window on Management: Avoiding Channel Conflict, 293 •
Legal Issues, 294 • Security and Privacy, 294
Management Wrap Up 295 • Summary 296 • Key Terms 296 • Review Questions
297 • Group Project 297 • Tools for Interactive Learning 297 • Case Study: Virtual
Vineyards Virtual Storefront 298
PART FOUR Building Information Systems: Contemporary Approaches
Chapter 10 Redesigning the Organization with Information Systems 300
Grupo Financiero Bital Moves to Private Banking Systems 301
10.1 Systems as Planned Organizational Change 303
Linking Information Systems to the Business Plan, 303 • Establishing Organizational
Information Requirements, 303 • Systems Development and Organizational Change,
307 • Window on Technology: Redesigning with the Internet, 310 • Business Process
Reengineering, 310
10.2 Overview of Systems Development 313
Systems Analysis, 314 • System Design, 316 • Completing the Systems Development
Process, 317
10.3 System Implementation: Managing Change 320
Implementation Success and Failure, 320 • Managing Implementation, 322 • Designing
for the Organization, 325 • Window on Organizations: Toshiba America Implements Its
Web Site, 326
10.4 Understanding the Business Value of Information Systems 327
Capital Budgeting Models, 327 • Window on Management: Intranets with 1000 Percent
ROIsf 329 • Nonfinancial and Strategic Considerations, 329
Management Wrap Up 332 • Summary 333 • Key Terms 333 • Review Questions
334 • Group Project 334 • Tools for Interactive Learning 335 • Case Study:
Tackling the Nightmare of Data Gridlock 335
Chapter 11 Approaches to Systems Building 338
Euro Brokers Lures New Clients on the Net 339
11.1 The Traditional Systems Lifecycle 341
Stages of the Systems Lifecycle, 342 • Limitations of the Lifecycle Approach, 342
COM TENTS ¦ :3^*^;
11.2 Alternative System Building Approaches 343
Prototyping, 343 • Application Software Packages, 346 • Window on Technology:
Enterprise Resource Planning Systems: Benefits and Headaches, 347 • End User
Development, 349 • Outsourcing, 351 • Window on Management: VISA S Outsourcing
Triumph, 352
11.3 System Building Methodologies and Tools 353
Structured Methodologies, 353 • Object Oriented Software Development, 358 •
Computer Aided Software Engineering (CASE), 359 • Rapid Application Development
(RAD), 360 • Window on Organizations: Gulf Canada Refines Budgeting with Object
Oriented Software, 362 • Software Reengineering, 362
Management Wrap Up 363 • Summary 364 • Key Terms 365 • Review Questions
365 • Group Project 365 • Took for Interactive Learning 366 • Case Study: Can a
German Software Giant Provide Enterprise Solutions? 366
PART FIVE Management and Organizational Support Systems
Chapter 12 Managing Knowledge 368
Shell Wakes Up with Knowledge Management 369
12.1 Knowledge Management in the Organization 371
Information Systems and Knowledge Management, 371 • Knowledge Work and
Productivity, 371
12.2 Information and Knowledge Work Systems 373
Distributing Knowledge: Office and Document Management Systems, 373 • Creating
Knowledge: Knowledge Work Systems, 375 • Sharing Knowledge: Group Collaboration
Systems and Intranet Knowledge Environments, 378 • Window on Organizations:
Multimedia Education for Learning Organizations, 380
12.3 Artificial Intelligence 381
What Is Artificial Intelligence? 381 • Window on Management: Collective Knowledge
Brings Power, 382 • Why Business Is Interested in Artificial Intelligence, 382 •
Capturing Knowledge: Expert Systems, 383 • Organizational Intelligence: Case Based
Reasoning, 388 • Window on Technology: Case Based Reasoning Teams Up with
Intranets, 389
12.4 Other Intelligent Techniques 390
Neural Networks, 390 • Fuzzy Logic, 393 • Genetic Algorithms, 394 • Intelligent
Agents, 395
Management Wrap Up 398 • Summary 399* Key Terms 400 • Review Questions
400 • Group Project 400 • Tools for Interactive Learning 400 • Case Study: The
United Nations Turns to Expert Systems 401
Chapter 13 Enhancing Management Decision Making 402
Foiling Bad Forecasts with a DSS 403
13.1 Decision Support Systems (DSS) 405
DSS and MIS, 405 • Types of Decision Support Systems, 405 • Components of DSS,
406 • Examples of DSS Applications, 408 • Window on Technology: Utilizing Barclay s
Bulging Data Warehouse, 410 • Web Based DSS, 410* Window on Organizations:
Bond Network—A Web Based Financial DSS, 412
13.2 Group Decision Support Systems (GDSS) 412
What Is a GDSS? 413 • Characteristics of GDSS, 413* GDSS Software Tools, 414*
How GDSS Can Enhance Group Decision Making, 416
rit CONTENTS
13.3 Executive Support Systems (ESS) 417
The Role of ESS in the Organization, 418* Developing ESS, 418* Window on
Management: Netting Information on Your Competition, 419 • Benefits of ESS, 419 •
Examples of ESS, 421
Management Wrap Up 422 • Summary 423 • Key Terms 423 • Review Questions
423 • Group Project 424 • Tools for Interactive Learning 424 • Case Study: Zeneca
Searches for Decisions 424
PART SIX Managing Information Systems
Chapter 14 Information Systems Security and Control 426
The Pacific Exchange Invests in Uptime 427
14.1 System Vulnerability and Abuse 429
Why Systems Are Vulnerable, 429 • Window on Organizations: Uprooting the Internet
Hackers, 431 • Concerns for System Builders and Users, 432 • System Quality
Problems: Software and Data, 433
14.2 Creating a Control Environment 436
General Controls, 436 • Application Controls, 439 • Window on Management: Security
Goes Global, 440 • Security and the Internet, 441 • Developing a Control Structure:
Costs and Benefits, 444 • Window on Technology: Securing Electronic Payments on the
Internet, 445 • The Role of Auditing in the Control Process, 446
14.3 Ensuring System Quality 447
Software Quality Assurance, 447 • Data Quality Audits, 449
Management Wrap Up 450 • Summary 450 • Key Terms 451 • Review Questions
451 • Group Project 451 • Took for Interactive Learning 452 • Case Study: NASD
Files Do a Disappearing Act 452
Chapter 15 Managing International Information Systems 454
Kellogg Seeks Global Coordination 455
15.1 The Growth of International Information Systems 456
Developing the International Information Systems Infrastructure, 457 • The Global
Environment: Business Drivers and Challenges, 458 • Window on Organizations:
Marine Power Europe s Extranet Challenge, 461 • State of the Art, 462
15.2 Organizing International Information Systems 462
Global Strategies and Business Organization, 462 • Global Systems to Fit the Strategy,
464 • Reorganizing the Business, 465
15.3 Managing Global Systems 465
A Typical Scenario: Disorganization on a Global Scale, 465 • Strategy: Divide, Conquer,
Appease, 466 • Implementation Tactics: Cooptation, 468 • The Management Solution,
469 • Window on Technology: DHL Thinks Global and Acts Local, 470
15.4 Technology Issues and Opportunities 470
Main Technical Issues, 470 • New Technical Opportunities and the Internet, 474 •
Window on Technology: Virtual Private Networks to the Rescue, 476
Management Wrap Up 477 • Summary 477 • Key Terms 478 • Review
Questions 478 • Group Project 478 • Tools for Interactive Learning 478 * Case
Study: Pirelli s Drive Toward a Global Strategy 479
CONTENTS XiU
International Case Studies ICS 1
From Geelong and District Water Board to Barwon Water: An Integrated IT
Infrastructure Joel B. Barolsky and Peter Weill, University of Melbourne (Australia)
ICS1
Ginormous Life Insurance Company Len Fertuck, University of Toronto (Canada)
ICS 8
From Analysis to Interface Design—The Example ofCuparla Gerhard Schwabe,
Stephan Wilczek, and Helmut Krcmar, University of Hohenheim (Germany) ICS 10
Citibank Asia Pacific: Rearcbitecting Information Technology Infrastructure for the
Twenty First Century Boon Siong Neo and Christina Soh, Information Management
Research Center (IMARC), Nanyang Business School, Nanyang Technological University
(Singapore) ICS 13
Heineken Netherlands B.V.: Reengineering IS/IT to Enable Customer Oriented Supply
Chain Management Donald A. Marchand, Thomas E. Vollmann, and Kimberly A.
Bechler, International Institute for Management Development (Switzerland) ICS 20
Appendix A: Business Process Redesign Project A 1
References R 1
Name Index Nl 1
Organizations Index 01 1
International Organizations Index 101 1
Subject Index SI 1
Photo and Screen Shot Credits PC 1
CONTENTS
|
| any_adam_object | 1 |
| author | Laudon, Kenneth C. 1944- Laudon, Jane Price |
| author_GND | (DE-588)123875196 (DE-588)124931316 |
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| id | DE-604.BV012563863 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:29:45Z |
| institution | BVB |
| isbn | 0130115061 0130819735 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008531684 |
| oclc_num | 41071097 |
| open_access_boolean | |
| owner | DE-20 DE-523 DE-188 |
| owner_facet | DE-20 DE-523 DE-188 |
| physical | XXII, 480 S. zahlr. Ill., graph. Darst. |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Prentice Hall |
| record_format | marc |
| spelling | Laudon, Kenneth C. 1944- Verfasser (DE-588)123875196 aut Essentials of management information systems transforming business and management Kenneth C. Laudon ; Jane P. Laudon 3. ed. Upper Saddle River, NJ Prentice Hall 1999 XXII, 480 S. zahlr. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Systèmes d'information de gestion Management information systems Wirtschaftsinformatik (DE-588)4112736-5 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Wirtschaftsinformatik (DE-588)4112736-5 s DE-188 Managementinformationssystem (DE-588)4074518-1 s Laudon, Jane Price Verfasser (DE-588)124931316 aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008531684&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Laudon, Kenneth C. 1944- Laudon, Jane Price Essentials of management information systems transforming business and management Systèmes d'information de gestion Management information systems Wirtschaftsinformatik (DE-588)4112736-5 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| subject_GND | (DE-588)4112736-5 (DE-588)4074518-1 |
| title | Essentials of management information systems transforming business and management |
| title_auth | Essentials of management information systems transforming business and management |
| title_exact_search | Essentials of management information systems transforming business and management |
| title_full | Essentials of management information systems transforming business and management Kenneth C. Laudon ; Jane P. Laudon |
| title_fullStr | Essentials of management information systems transforming business and management Kenneth C. Laudon ; Jane P. Laudon |
| title_full_unstemmed | Essentials of management information systems transforming business and management Kenneth C. Laudon ; Jane P. Laudon |
| title_short | Essentials of management information systems |
| title_sort | essentials of management information systems transforming business and management |
| title_sub | transforming business and management |
| topic | Systèmes d'information de gestion Management information systems Wirtschaftsinformatik (DE-588)4112736-5 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Systèmes d'information de gestion Management information systems Wirtschaftsinformatik Managementinformationssystem |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008531684&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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