Handbook of total quality management:
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Dordrecht [u.a.]
Kluwer Acad. Publ.
1998
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXXII, 801 S graph. Darst. |
| ISBN: | 041275360X |
Staff View
MARC
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| 245 | 1 | 0 | |a Handbook of total quality management |c [ed. by] Christian N. Madu |
| 264 | 1 | |a Dordrecht [u.a.] |b Kluwer Acad. Publ. |c 1998 | |
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Record in the Search Index
| _version_ | 1804127170896855040 |
|---|---|
| adam_text | Contents
Contributors xi
Foreword xv
Preface xvii
Biographical sketch xix
Notable quality scholars xxi
Glossary xxv
1. Introduction to quality 1
Christian N. Madu
2. Comparing Deming s and Juran s philosophies to the
formation of total quality leaders world views 21
Chu Hua Kuei
3. Strategic quality planning 41
Bin Srinidhi
4. Quality improvement through learning curve analysis 87
Adedeji B. Badiru
5. Human resources and training 108
Amrik Sohal and Andrea Howell
6. Quality management in small and medium sized companies
and strategic management 128
M. Dolores Moreno Luzon, F.]. Peris and ¥.]. Santonja
7. Developing attributes of quality for Internet applications 154
Christian N. Madu
8. Strategic total quality management 165
Christian N. Madu
9. Accounting and capital budgeting for quality 213
Vasanthakumar N. Bhat
10. Success in AMT implementation and quality enhancement:
is there a link? 225
Hamid Noori, John L. Michela and Shailendra )ha
11. Service quality 245
Chu Hua Kuei
viii Contents
12. Quality, productivity and information systems 260
Joak jurison
13. Total quality management in the supply chain 275
Paul Levy
14. Involving the supply chain in design 304
Jeffrey K. hiker and S. Nazli Wasti
15. Self assessment 320
Klaus J. Zink and Andreas Schmidt
16. Process performance, appraisal and employee development
planning 344
Ron S. Kenett and Marc E. Maisel
17. Introduction to ISO and ISO quality standards 365
Christian N. Madu
18. TQEM methods for continuous environmental improvement 388
John F. Affisco
19. Benchmarking: a quest for continuous improvement 409
Injazz J. Chen and Kenneth A. Paetsch
20. Concurrent engineering 425
Joseph T. Emanuel and Dennis E. Kroll
21. Reengineering and continuous improvement 446
George W. Arnold and M. Hosein Fallah
22. Quality function deployment 460
Mark A. Vonderembse and Tom Van Fossen
23. Introduction to probability and statistics 475
Christian N. Madu
24. Tools for quality control and process redesign 508
Nicholas C. Georgantzas
25. Statistical quality control 528
Christian N. Madu
26. Design of experiments: a polymer coating process 565
Nicholas Georgantzas
27. Quality engineering: loss functions, parameter design,
and robust quality 593
Shane J. Schvaneveldt and Takao Enkazva
28. Reliability and maintainability 611
Surendra M. Gupta
Contents ix
29. Total quality management in China 626
Chyau Tuan and Linda Fung Yee Ng
30. Total quality management in India: a tool with widening
acceptance 638
Surendra K. Kaushik
31. The development of national consciousness of quality:
the Singapore experience 650
Eric W.K, Tsang
32. Total quality management in Europe 665
Ton van der Wiele and Barrie Dale
33. Total quality management implementation on the basis of
Poland 682
Edward Kindlarski and Ben Bella Jaoko
34. The development of total quality management in Denmark 700
Jens }. Dahlgaard and Ove Hartz
35. Total quality in Australia and New Zealand 717
Danny Samson
36. Quality management in developing economies 734
Christian N. Madu
37. Malcolm Baldrige, Deming Prize and European Quality
Awards: a review and synthesis 754
Pradeep Gopalakrishna and Mahesh Chandra
Appendix 769
Index 781
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| isbn | 041275360X |
| language | English |
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| publishDate | 1998 |
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| spelling | Handbook of total quality management [ed. by] Christian N. Madu Dordrecht [u.a.] Kluwer Acad. Publ. 1998 XXXII, 801 S graph. Darst. txt rdacontent n rdamedia nc rdacarrier Kwaliteitszorg gtt Qualité totale ram Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Qualitätsmanagement (DE-588)4219057-5 s DE-604 Madu, Christian N. Sonstige (DE-588)170811077 oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008503531&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| title | Handbook of total quality management |
| title_auth | Handbook of total quality management |
| title_exact_search | Handbook of total quality management |
| title_full | Handbook of total quality management [ed. by] Christian N. Madu |
| title_fullStr | Handbook of total quality management [ed. by] Christian N. Madu |
| title_full_unstemmed | Handbook of total quality management [ed. by] Christian N. Madu |
| title_short | Handbook of total quality management |
| title_sort | handbook of total quality management |
| topic | Kwaliteitszorg gtt Qualité totale ram Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Kwaliteitszorg Qualité totale Total quality management Qualitätsmanagement Aufsatzsammlung |
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