Managing quality fads: how American business learned to play the quality game
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York [u.a.]
Oxford Univ. Press
1999
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | VIII, 284 S. |
| ISBN: | 0195122607 |
Staff View
MARC
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| 245 | 1 | 0 | |a Managing quality fads |b how American business learned to play the quality game |c Robert E. Cole |
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| 300 | |a VIII, 284 S. | ||
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Record in the Search Index
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|---|---|
| adam_text | Contents
Tables and Figures xi
Introduction 3
1. The New Quality Model: Continuity or Discontinuity? 18
2. Market Pressures and Quality Consciousness 46
3. How Much Did You Know and When Did You Know It? 63
4. It Ain t Rocket Science, But... 82
5. Casting and Harvesting the Nets 104
6. Putting It Together 129
7. Modeling the Future for Hewlett Packard 161
8. Adoption, Adaptation, and Reaction at Hewlett Packard 184
9. Quality Outcomes 216
10. On Organizational Learning 233
Notes 249
References 259
Index 273
Tables and Figures
Tables
Table 1.1 Quality Fads, Beginning Periods by Technique or Strategy 19
Table 1.2 Quality Minifads, Peak Number of Articles in Quality Progress 20
Table 1.3 Perceived Impact of TQM by Mean Score and Percent
Distribution 21
Table 1.4 Characteristics of Old and New Quality Models 26
Table 1.5 Fortune 500 by Industry, Number of Firms in Industry, and Firms
with Corporate Quality Vice Presidents 39
Table 1.6 Fortune 500 by Industry and Percentage of Quality Vice
Presidents 41
Table 3.1 Clusters of Quality Hostile Assumptions 76
Figures
Figure 2.1 Trends in Automotive Quality 58
Figure 5.1 Stylized Representation of U.S. OEM Supplier Relations, 1980 107
Figure 5.2 Stylized Representation of Japanese OEM Supplier Relations,
1980 107
Figure 6.1 Respondents Using the Baldrige Protocol by Type and Frequency of
Use 149
Figure 7.1 YHP Product Line (36) Performance 169
Figure 8.1 Evolution of QMS at Hewlett Packard 189
Figure 8.2 Creating the Quality 1 on 1 Change Process Using Hoshin
Management Incentives 203
Figure 9.1 Integrated Yield in 1.0—1.25 Micron CMOS Logic Process Flows by
Country 223
|
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| spelling | Cole, Robert E. Verfasser aut Managing quality fads how American business learned to play the quality game Robert E. Cole New York [u.a.] Oxford Univ. Press 1999 VIII, 284 S. txt rdacontent n rdamedia nc rdacarrier Geschichte 1980-1998 gnd rswk-swf Cercles de qualité Cercles de qualité - États-Unis - Histoire Cercles de qualité - États-Unis - Histoire ram Cercles de qualité ram Gestion d'entreprise - Japon - Histoire Gestion d'entreprise - Japon - Histoire ram Gestion d'entreprise - États-Unis - Histoire Gestion d'entreprise - États-Unis - Histoire ram Kwaliteit gtt Kwaliteitskringen gtt Kwaliteitszorg gtt Geschichte Industrial management Japan History Industrial management United States History Quality circles Quality circles United States History Qualitätszirkel (DE-588)4121543-6 gnd rswk-swf USA USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Qualitätszirkel (DE-588)4121543-6 s Geschichte 1980-1998 z DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008461015&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Cole, Robert E. Managing quality fads how American business learned to play the quality game Cercles de qualité Cercles de qualité - États-Unis - Histoire Cercles de qualité - États-Unis - Histoire ram Cercles de qualité ram Gestion d'entreprise - Japon - Histoire Gestion d'entreprise - Japon - Histoire ram Gestion d'entreprise - États-Unis - Histoire Gestion d'entreprise - États-Unis - Histoire ram Kwaliteit gtt Kwaliteitskringen gtt Kwaliteitszorg gtt Geschichte Industrial management Japan History Industrial management United States History Quality circles Quality circles United States History Qualitätszirkel (DE-588)4121543-6 gnd |
| subject_GND | (DE-588)4121543-6 (DE-588)4078704-7 |
| title | Managing quality fads how American business learned to play the quality game |
| title_auth | Managing quality fads how American business learned to play the quality game |
| title_exact_search | Managing quality fads how American business learned to play the quality game |
| title_full | Managing quality fads how American business learned to play the quality game Robert E. Cole |
| title_fullStr | Managing quality fads how American business learned to play the quality game Robert E. Cole |
| title_full_unstemmed | Managing quality fads how American business learned to play the quality game Robert E. Cole |
| title_short | Managing quality fads |
| title_sort | managing quality fads how american business learned to play the quality game |
| title_sub | how American business learned to play the quality game |
| topic | Cercles de qualité Cercles de qualité - États-Unis - Histoire Cercles de qualité - États-Unis - Histoire ram Cercles de qualité ram Gestion d'entreprise - Japon - Histoire Gestion d'entreprise - Japon - Histoire ram Gestion d'entreprise - États-Unis - Histoire Gestion d'entreprise - États-Unis - Histoire ram Kwaliteit gtt Kwaliteitskringen gtt Kwaliteitszorg gtt Geschichte Industrial management Japan History Industrial management United States History Quality circles Quality circles United States History Qualitätszirkel (DE-588)4121543-6 gnd |
| topic_facet | Cercles de qualité Cercles de qualité - États-Unis - Histoire Gestion d'entreprise - Japon - Histoire Gestion d'entreprise - États-Unis - Histoire Kwaliteit Kwaliteitskringen Kwaliteitszorg Geschichte Industrial management Japan History Industrial management United States History Quality circles Quality circles United States History Qualitätszirkel USA |
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