APA (7th ed.) Citation

(1999). Managing business process flows (1. ed.). Prentice Hall.

Chicago Style (17th ed.) Citation

Managing Business Process Flows. 1. ed. Upper Saddle River, NJ [u.a.]: Prentice Hall, 1999.

MLA (9th ed.) Citation

Managing Business Process Flows. 1. ed. Prentice Hall, 1999.