Quality improvement through planned experimentation:
Saved in:
Bibliographic Details
Main Authors: Moen, Ronald D. (Author), Nolan, Thomas W. (Author), Provost, Lloyd P. (Author)
Format: Book
Language:English
Published: New York [u.a.] McGraw-Hill 1999
Edition:2. ed.
Subjects:
Physical Description:XVI, 474 S. graph. Darst. 1 CD-ROM (12 cm)
ISBN:0079137814

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection!