Branching out: proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998
Saved in:
| Format: | Conference Proceeding Book |
|---|---|
| Language: | English |
| Published: |
New York, NY
Assoc. for Computing Machinery
1998
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XVII, 301 S. Ill. |
| ISBN: | 1581130066 |
Staff View
MARC
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Record in the Search Index
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|---|---|
| adam_text | Table
of
Contents
Panels
3
LIBRARY/COMPUTING CENTER MERGERS: THE SHAPE OF THE FUTURE, OR AN
EVIL FAD?
Hecker, Bernard
5
GOING OUT ON A LIMB: NEW DESK, NEW FACES, NOW WHAT?
Quiner, Michael
&
Bruce Arnold, Rich
Hinz, Keiko Pitter
11
BUILDING COMMUNITY IN THE IT WORKPLACE: DISPELLING MYTHS,
ENCOURAGING OPENNESS, AND TELLING THE TRUTH
Stunden, Ann
Workshops
15
A STUDENT-RUN
HELPDESK
AT CORNELL UNIVERSITY
-
DOES IT WORK?
Gregory-Mix, Lisa
21
THE SQUEAKY CLEAN COMPUTER LAB: HOW TO MAINTAIN YOUR MACs AND
PCs AS WELL AS YOUR SANITY!
Houston, David
29
INTRODUCTION TO CREATING ONLINE COURSES
Propis,
Sheri L.
Papers
35
ABUSE@VIRGINIA.EDU: GOING WHERE NO ONE WANTED TO GO
Ashworth, Jayne
41
DEALING WITH DIFFICULT CUSTOMERS
-
THE MOST FUN YOU CAN HAVE AT
WORK
Barden,
Leslie
47
FACILITATING YEAR
2000
FOCUS GROUPS
Belew, Janet
&
Jeffrey Sponaugle
57
COMPUTING SURVIVAL SKILLS: FIRST AID, NOT MEDICAL SCHOOL
Black, Lisa Harcourt
65
^™N TO STANDARDS-BASED EMAIL AND BEYOND: AN UPDATE
Bostick, Jim
&
John Fntz, Rick Raughton, Mike Davis
71
cľf8 ľí
H,IGHER EDUCATION DISTANCE TEACHING
Cordani, John
&
Robert Tucker
/ -ший
XIV
Table
of
Contents
77
OUT OF THE FRYING PAN AND INTO THE FIRE: CREATING A HELP DESK
Cunningham, James
&
Bryan Lubbers
87
WHEN STUDENTS ASK, WHAT S IN IT FOR ME? ANSWER, A CAREER!
Davidson, Joyce E.
93
USING THE UNIVERSITY DATABASES IN HELP DESK OPERATIONS
DeBula, Linda Adams
97
USING THE TECHNOLOGY YOU SUPPORT
-
AUTOMATING THE HELP DESK
Diem, Robert E.
105
A RETURN TO TRAINING
Fuson, Vanessa Taphouse
&
James E. Freeman
111
DEVELOPING A COMPETENCY- BASED PERFORMANCE MANAGEMENT SYSTEM
Hart, Judy
115
IT TRAINING FOR STUDENTS, WHO NEEDS IT?
Haselwander, Penny
119
THE RESNET OBSTACLE COURSE
Hausmann,
Kathleen A.
123
KNOWLEDGE BASES: HOW TO BUILD A VIRTUAL
HELPDESK
(AND WHY, AND
HOW MUCH)
Hewitt, Dawn E.
&
Jonathan
Bolte
125
WHAT S SO GREAT ABOUT INDIANA UNIVERSITY S KNOWLEDGE BASE?
Hewitt, Dawn E.
131
IMPLEMENTATION OF A DYNAMIC WEB DATABASE, INTERFACE USING
COLD FUSION
Hutchinson, Gary
&
Greg Baur, Darken Pigford
137
CENTRAL COMPUTING ORGANIZATION, DISTRIBUTED COMPUTING SUPPORT
Jones, Christopher F.
141
COALESCING THE CAMPUS CULTURES OF TWO EDUCATION TECHNOLOGY
PROGRAMS
Jung, Diane Louise
149
HOW
W
E
SURVIVED THE TANTRUMS AND STOPPED THE KICKING AND
SCREAMING
Kirchner, Kathy &
Sana Zeidan, Jerry Jones
57
NIGHTMARE ON WEBSTREET
Larsen,
Lida
L.
&
David
J.
Henry
xv
Table
of
Contents
163
THE TOOL BELT: MANY TOOLS, ONE INTERFACE
MacKenzie, Mike
&
Dennis McWhirter
173
SEAMLESS INTEGRATION OF CLIENT SERVER APPLICATIONS
-
CONCLUSION
OR HOW MANY SIGUCCS PAPERS CAN YOU GET FROM ONE PROJECT?
Martin, Jerry
176
A HOLISTIC APPROACH TO WEB TRAINING
Mateik, Deborah
&
Lida
Larsen
183
UF S STUDENT COMPUTER REQUIREMENT
-
AFTER THE FIRST WAVE
McDonell, Frances C.
187
EXCHANGE YOUR OUTLOOK
-
A UNIVERSITY MIGRATION OR: THE
OUTLOOK S SO BRIGHT, I GOTTA WEAR SHADES
Murray, Michael
&
Michael Quiner, Michael Critchfield
193
INTRODUCING STUDENT TECHNOLOGY AT IU (STIU) TO INCOMING STUDENTS
Pavolka, Rita
&
Karen Miller
199
TECHNOLOGY REPLACEMENT
&
AVOIDING OBSOLESCENCE; IS IT POSSIBLE?
Ritschard, Mark R.
209
IT NEWS PROVIDERS: MESSENGERS FOR THE NEXT MILLENNIUM?
Rondot, Chip
215
THE
1
,2,3 s OF HELPING YOURSELF
-
SEARCH FOR ANSWERS, NOT FOR
DOCUMENTATION
Saunders, Annie
219
TEACHING TEACHERS TO TEACH WITH TECHNOLOGY WHILE ENCOURAGING
STUDENTS TO LOOK FORWARD TO COLLEGE: A CASE STUDY OF LEARNER-
CENTERED TRAINING
Smith, Carol L.
&
Carl Singer
225
BALL STATE UNIVERSITY FACULTY/STAFF
MINICOURSE
REGISTRATION
PROJECT
Smith, Julie
&
Linda
Putman
233
CETI: A
PUBLIC/PRIVATE PARTNERSHIP-ONE YEAR LATER
Smith, Marion
241
SHARED RESPONSIBILITY; AN APPROACH TO PRODUCTIVE LAN
MANAGEMENT
Sommers,
Kay
&
Jane Hesler
245
A SEVEN-STEP MODEL FOR ACHIEVING YEAR
2000
COMPLIANCE
Sponaugle, Jeffrey
XVI
Table
of
Contents
251
HOME PAGE IN A HURRY
Spriggle, Jim
257
TNT (TIME N TRAINING)
=
DYNAMITE STUDENT EMPLOYEES
Spriggle, Jim
&
Karen Kniss, Cindy Ray
261
BUILDING BRIDGES TO THE MAJORITY: DISCIPLINE-ORIENTED FACULTY
SUPPORT
Spriggs, Jamie L.
&
David
Consiglio
267
USING CROSS-DIVISIONAL PROJECTS TO DELIVER A WHOLE PRODUCT
Sprung, Laura
273
WHAT? YOU MEAN THE WHOLE WORLD DOESN T READ AND WRITE IN
ENGLISH ONLY?
Stabosz,
Rae D Orazio
277
TARGETED TRAINING: HITTING THE BULL S EYE
Stroiło,
Kimberly M.
281
THE ROAD TO INTEGRATION: EFFORTS TO COMBINE COMPUTING,
LIBRARIES
&
TELECOMMUNICATIONS
Supra, John R. Jr.
&
Melissa A. Wong, Timothy J. Foley
289
PROVIDING A CENTRALIZED FILE SHARING RESOURCE AT BUCKNELL
UNIVERSITY
Templin, Peter J., Jr.
293
TEACHING TEACHERS TO TEACH ON-LINE
Tucker, Robert J.
&
John Cordani
299
AUTHOR INDEX
XVII
|
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| genre_facet | Konferenzschrift 1998 Bloomington Ind. |
| id | DE-604.BV012334419 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:25:46Z |
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| isbn | 1581130066 |
| language | English |
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| spelling | Branching out proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998 New York, NY Assoc. for Computing Machinery 1998 XVII, 301 S. Ill. txt rdacontent n rdamedia nc rdacarrier WWW inriac enseignement informatique inriac utilisateur informatique inriac Kundendienst (DE-588)4135134-4 gnd rswk-swf Datenverarbeitung (DE-588)4011152-0 gnd rswk-swf (DE-588)1071861417 Konferenzschrift 1998 Bloomington Ind. gnd-content Datenverarbeitung (DE-588)4011152-0 s Kundendienst (DE-588)4135134-4 s DE-604 User Services Conference 26 1998 Bloomington, Ind. Sonstige (DE-588)1702738-X oth Digitalisierung TU Muenchen application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008363699&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Branching out proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998 WWW inriac enseignement informatique inriac utilisateur informatique inriac Kundendienst (DE-588)4135134-4 gnd Datenverarbeitung (DE-588)4011152-0 gnd |
| subject_GND | (DE-588)4135134-4 (DE-588)4011152-0 (DE-588)1071861417 |
| title | Branching out proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998 |
| title_auth | Branching out proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998 |
| title_exact_search | Branching out proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998 |
| title_full | Branching out proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998 |
| title_fullStr | Branching out proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998 |
| title_full_unstemmed | Branching out proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998 |
| title_short | Branching out |
| title_sort | branching out proceedings acm siguccs user services conference 98 indiana university bloomington indiana october 25 28 1998 |
| title_sub | proceedings ; ACM SIGUCCS User Services Conference 98 ; Indiana University, Bloomington, Indiana, October 25 - 28, 1998 |
| topic | WWW inriac enseignement informatique inriac utilisateur informatique inriac Kundendienst (DE-588)4135134-4 gnd Datenverarbeitung (DE-588)4011152-0 gnd |
| topic_facet | WWW enseignement informatique utilisateur informatique Kundendienst Datenverarbeitung Konferenzschrift 1998 Bloomington Ind. |
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