Customer loyalty: how to earn it, how to keep it
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
San Francisco
Jossey-Bass
1997
|
| Subjects: | |
| Physical Description: | XII, 242 S. |
| ISBN: | 002912977X 0787908606 |
Staff View
MARC
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| id | DE-604.BV012139836 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T18:22:24Z |
| institution | BVB |
| isbn | 002912977X 0787908606 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008222765 |
| oclc_num | 37351062 |
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| owner | DE-945 |
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| physical | XII, 242 S. |
| publishDate | 1997 |
| publishDateSearch | 1997 |
| publishDateSort | 1997 |
| publisher | Jossey-Bass |
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| spelling | Griffin, Jill Verfasser aut Customer loyalty how to earn it, how to keep it Jill Griffin San Francisco Jossey-Bass 1997 XII, 242 S. txt rdacontent n rdamedia nc rdacarrier Consumer satisfaction Customer relations Customer services Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Kundenbetreuung (DE-588)4297543-8 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 s DE-604 Kundenbetreuung (DE-588)4297543-8 s |
| spellingShingle | Griffin, Jill Customer loyalty how to earn it, how to keep it Consumer satisfaction Customer relations Customer services Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenbetreuung (DE-588)4297543-8 gnd |
| subject_GND | (DE-588)4129147-5 (DE-588)4297543-8 |
| title | Customer loyalty how to earn it, how to keep it |
| title_auth | Customer loyalty how to earn it, how to keep it |
| title_exact_search | Customer loyalty how to earn it, how to keep it |
| title_full | Customer loyalty how to earn it, how to keep it Jill Griffin |
| title_fullStr | Customer loyalty how to earn it, how to keep it Jill Griffin |
| title_full_unstemmed | Customer loyalty how to earn it, how to keep it Jill Griffin |
| title_short | Customer loyalty |
| title_sort | customer loyalty how to earn it how to keep it |
| title_sub | how to earn it, how to keep it |
| topic | Consumer satisfaction Customer relations Customer services Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenbetreuung (DE-588)4297543-8 gnd |
| topic_facet | Consumer satisfaction Customer relations Customer services Verbraucherzufriedenheit Kundenbetreuung |
| work_keys_str_mv | AT griffinjill customerloyaltyhowtoearnithowtokeepit |