Total quality service: principles, practices, and implementation
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Delray Beach, Fla.
St. Lucie Press
1996
|
| Schlagworte: | |
| Beschreibung: | XVI, 318 S. graph. Darst. |
| ISBN: | 1884015832 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV012138684 | ||
| 003 | DE-604 | ||
| 005 | 19980925 | ||
| 007 | t | ||
| 008 | 980904s1996 xxud||| |||| 00||| eng d | ||
| 020 | |a 1884015832 |9 1-884015-83-2 | ||
| 035 | |a (OCoLC)31708201 | ||
| 035 | |a (DE-599)BVBBV012138684 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c XD-US | ||
| 049 | |a DE-945 |a DE-521 | ||
| 050 | 0 | |a HF5415.5.S73 1996 | |
| 082 | 0 | |a 658.8/12 20 | |
| 082 | 0 | |a 658.8/12 |2 20 | |
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 084 | |a QR 560 |0 (DE-625)142061: |2 rvk | ||
| 100 | 1 | |a Stamatis, D. H. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Total quality service |b principles, practices, and implementation |c D. H. Stamatis |
| 264 | 1 | |a Delray Beach, Fla. |b St. Lucie Press |c 1996 | |
| 300 | |a XVI, 318 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Gestion d'entreprise |2 ram | |
| 650 | 7 | |a Klantenservice |2 gtt | |
| 650 | 7 | |a Kwaliteitszorg |2 gtt | |
| 650 | 7 | |a Qualité - Contrôle |2 ram | |
| 650 | 7 | |a Qualité totale |2 ram | |
| 650 | 7 | |a Relations avec la clientèle |2 ram | |
| 650 | 7 | |a Service après vente |2 ram | |
| 650 | 4 | |a Customer services -- Quality control | |
| 650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Qualitätskontrolle |0 (DE-588)4047968-7 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
| 689 | 0 | 1 | |a Qualitätskontrolle |0 (DE-588)4047968-7 |D s |
| 689 | 0 | |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-008221732 | ||
Datensatz im Suchindex
| _version_ | 1804126747801681920 |
|---|---|
| any_adam_object | |
| author | Stamatis, D. H. |
| author_facet | Stamatis, D. H. |
| author_role | aut |
| author_sort | Stamatis, D. H. |
| author_variant | d h s dh dhs |
| building | Verbundindex |
| bvnumber | BV012138684 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5.S73 1996 |
| callnumber-search | HF5415.5.S73 1996 |
| callnumber-sort | HF 45415.5 S73 41996 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 QR 560 |
| ctrlnum | (OCoLC)31708201 (DE-599)BVBBV012138684 |
| dewey-full | 658.8/1220 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 20 658.8/12 |
| dewey-search | 658.8/12 20 658.8/12 |
| dewey-sort | 3658.8 212 220 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV012138684 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:22:22Z |
| institution | BVB |
| isbn | 1884015832 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008221732 |
| oclc_num | 31708201 |
| open_access_boolean | |
| owner | DE-945 DE-521 |
| owner_facet | DE-945 DE-521 |
| physical | XVI, 318 S. graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | St. Lucie Press |
| record_format | marc |
| spelling | Stamatis, D. H. Verfasser aut Total quality service principles, practices, and implementation D. H. Stamatis Delray Beach, Fla. St. Lucie Press 1996 XVI, 318 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Gestion d'entreprise ram Klantenservice gtt Kwaliteitszorg gtt Qualité - Contrôle ram Qualité totale ram Relations avec la clientèle ram Service après vente ram Customer services -- Quality control Kundendienst (DE-588)4135134-4 gnd rswk-swf Qualitätskontrolle (DE-588)4047968-7 gnd rswk-swf Kundendienst (DE-588)4135134-4 s Qualitätskontrolle (DE-588)4047968-7 s DE-604 |
| spellingShingle | Stamatis, D. H. Total quality service principles, practices, and implementation Gestion d'entreprise ram Klantenservice gtt Kwaliteitszorg gtt Qualité - Contrôle ram Qualité totale ram Relations avec la clientèle ram Service après vente ram Customer services -- Quality control Kundendienst (DE-588)4135134-4 gnd Qualitätskontrolle (DE-588)4047968-7 gnd |
| subject_GND | (DE-588)4135134-4 (DE-588)4047968-7 |
| title | Total quality service principles, practices, and implementation |
| title_auth | Total quality service principles, practices, and implementation |
| title_exact_search | Total quality service principles, practices, and implementation |
| title_full | Total quality service principles, practices, and implementation D. H. Stamatis |
| title_fullStr | Total quality service principles, practices, and implementation D. H. Stamatis |
| title_full_unstemmed | Total quality service principles, practices, and implementation D. H. Stamatis |
| title_short | Total quality service |
| title_sort | total quality service principles practices and implementation |
| title_sub | principles, practices, and implementation |
| topic | Gestion d'entreprise ram Klantenservice gtt Kwaliteitszorg gtt Qualité - Contrôle ram Qualité totale ram Relations avec la clientèle ram Service après vente ram Customer services -- Quality control Kundendienst (DE-588)4135134-4 gnd Qualitätskontrolle (DE-588)4047968-7 gnd |
| topic_facet | Gestion d'entreprise Klantenservice Kwaliteitszorg Qualité - Contrôle Qualité totale Relations avec la clientèle Service après vente Customer services -- Quality control Kundendienst Qualitätskontrolle |
| work_keys_str_mv | AT stamatisdh totalqualityserviceprinciplespracticesandimplementation |