APA (7th ed.) Citation

Oakland, J. S., & Porter, L. J. (1998). Total quality management: Text with cases (Repr., [student ed.].). Butterworth-Heinemann.

Chicago Style (17th ed.) Citation

Oakland, John S., and Leslie J. Porter. Total Quality Management: Text with Cases. Repr., [student ed.]. Oxford [u.a.]: Butterworth-Heinemann, 1998.

MLA (9th ed.) Citation

Oakland, John S., and Leslie J. Porter. Total Quality Management: Text with Cases. Repr., [student ed.]. Butterworth-Heinemann, 1998.