The art of empowerment: the profit and pain of employee involvement
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| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London [u.a.]
Financial Times Pitman Publ.
1998
|
| Edition: | 1. publ. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XVI, 223 S. |
| ISBN: | 0273630938 |
Staff View
MARC
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Record in the Search Index
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|---|---|
| adam_text | Contents
List of figures and tables x
Foreword by Meredith Belbin xi
A note from John Monks, General Secretary of the Trades Union Congress xiii
Acknowledgements xiv
Introduction xv
Part I * The essentials of empowerment
1 What is empowerment? 3
All your essential questions answered
Achieving organizational goals • Empowerment values ¦ Extent of employee
involvement • Workers representatives • Progress checklist
2 Benefits and pitfalls 17
Achieving gains for the organization and avoiding costly mistakes
Tangible benefits • Potential pitfalls • Power and authority ¦ Expectations •
Building trust • Progress checklist
3 Managing the culture change 31
A step by step guide to the mechanics of making the change
Strategic objectives • Management commitment • Review of systems •
Information management and staff development ¦ Project management •
Ten action points ¦ Progress checklist
4 Rewards and empowerment 45
Aligning your reward systems to support the empowerment culture
Culture and rewards • Winners and losers • Non financial rewards ¦
Progress checklist
5 Choosing the approach 57
Finding the best way for your particular organization to succeed
Quality and customer care ¦ Organizational renewal • Learning and
development • Communications ¦ Teamwork ¦ Selecting the method ¦
Progress checklist
vii
Contents
Part II involvement methods
6 Initiating change 73
More detail on methods to get you started
Strategic change • Data and discussion • Management workshops •
Conducting a survey • Coaching and counselling • Progress checklist
7 Working relationships 91
How to get the roles and structures right
Empowered work groups • Empowered structures: Consultation and
negotiation ¦ New roles for old ¦ Progress checklist
8 Informing people 99
Effective methods for disseminating information
Regular written information • Regular face to face briefings •
Representational groups • Special events ¦ Person to person responsibilities •
Work groups and project groups • Multidirectional flows • Progress checklist
9 Generating feedback 113
How to generate and handle feedback
Large meetings ¦ Teamwork workshops • Team briefings ¦ Focus groups and
brainstorming sessions ¦ Surveys and suggestion schemes ¦ Dynamic
interaction ¦ Progress checklist
10 Sharing and negotiating 125
How and when to share decisions
Delegation • Delegation of communications ¦ Joint decisions
Negotiation and effort bargains ¦ Formal structures • Progress checklist
11 Managing business relationships 139
Managing the interfaces with stakeholders
Shareholders concerns • Customer focus • Employees and portfolio
people ¦ Suppliers and in house contractors ¦ Community concerns •
Progress checklist
Part III • Learning and empowerment
12 Learning and development 151
An overview of ways of helping people to learn
Learning by means of formal training and education • Learning at work ¦
Coaching, counselling and mentoring ¦ Appraisals • Progress checklist
viii
Contents
13 Planned learning 163
Planning learning to achieve organizational goals
Strategic planning • Open learning • Management development ¦ Training
for the task • Monitoring and evaluating results • Progress checklist
14 Empowering individuals 173
Ways and means to help your people to grow
Job concepts ¦ Developing ability • Equal opportunities • Authority and
opportunity ¦ Progress checklists
15 Organizational learning and teamwork 185
Creating a dynamic learning organization
The holistic view ¦ Organization wide teamwork • Team processes ¦
Sharing visions and goals ¦ Sharing an understanding of how things work ¦
Valued and aspiring individuals • Progress checklist
16 Leading an empowered organization 195
Developing the leadership you need to succeed
Management style • Leadership qualities • Learning to lead ¦ Progress checklist
Part IV • Next steps
17 Facing the future 205
Now you must consider what action you will take
Employment patterns ¦ Retaining talent ¦ Core values • Management style ¦
Trade unions ¦ World trade • Employee commitment • Conclusion ¦
Progress checklist
Appendix A beginner s guide to empowerment: how to get started 211
Fit rther reading 215
Index 221
ix
i List of figures and tables
Figure 1 The essential steps to empowerment 10
Figure 2 Levels of delegation 37
Figure 3 A committee structure that helps effective communications 126
Figure 4 The teamwork formula 190
Table 1 Is yours an empowered or command and control culture? 48
Table 2 Empowerment matrix 95
Note: the Japanese symbol used on the cover and on various pages of this
book means empowerment .
x
|
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| illustrated | Not Illustrated |
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| institution | BVB |
| isbn | 0273630938 |
| language | English |
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| spelling | Johnson, Ron Verfasser aut The art of empowerment the profit and pain of employee involvement Ron Johnson ; David Redmond 1. publ. London [u.a.] Financial Times Pitman Publ. 1998 XVI, 223 S. txt rdacontent n rdamedia nc rdacarrier Empowerment gtt Participerend leiderschap gtt Employee empowerment Empowerment (DE-588)4474644-1 gnd rswk-swf Empowerment (DE-588)4474644-1 s DE-604 Redmond, David Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008020258&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Johnson, Ron Redmond, David The art of empowerment the profit and pain of employee involvement Empowerment gtt Participerend leiderschap gtt Employee empowerment Empowerment (DE-588)4474644-1 gnd |
| subject_GND | (DE-588)4474644-1 |
| title | The art of empowerment the profit and pain of employee involvement |
| title_auth | The art of empowerment the profit and pain of employee involvement |
| title_exact_search | The art of empowerment the profit and pain of employee involvement |
| title_full | The art of empowerment the profit and pain of employee involvement Ron Johnson ; David Redmond |
| title_fullStr | The art of empowerment the profit and pain of employee involvement Ron Johnson ; David Redmond |
| title_full_unstemmed | The art of empowerment the profit and pain of employee involvement Ron Johnson ; David Redmond |
| title_short | The art of empowerment |
| title_sort | the art of empowerment the profit and pain of employee involvement |
| title_sub | the profit and pain of employee involvement |
| topic | Empowerment gtt Participerend leiderschap gtt Employee empowerment Empowerment (DE-588)4474644-1 gnd |
| topic_facet | Empowerment Participerend leiderschap Employee empowerment |
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