Modern information systems for managers:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
San Diego [u.a.]
Academic Press
1997
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXVII, 438 S. |
| ISBN: | 0120959704 |
Internformat
MARC
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| 264 | 1 | |a San Diego [u.a.] |b Academic Press |c 1997 | |
| 300 | |a XXVII, 438 S. | ||
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Datensatz im Suchindex
| _version_ | 1804126223955132416 |
|---|---|
| adam_text | CONTENTS
Preface xxiii
Acknowledgments xxvii
PART I
INFORMATION SYSTEMS BASICS
CHAPTER 1
Information Systems: An Overview
Learning Objectives 3
1 1 Introduction 4
1 2 Computer Based Information Systems (CBISs) 4
1 3 A CBIS Model 5
1 3 1 Data 6
1 3 2 Database 8
1 3 3 Process 8
1 3 4 Information 9
1 3 5 Information Systems Life Cycle 10
1 3 6 Environment 10
1 3 7 Design Specifications 10
1 4 Classes of Computer Based Information Systems 11
1 4 1 Electronic Data Processing (EDP) 12
1 4 2 Management Information Systems (MISs) 13
1 4 3 Decision Support Systems (DSSs) 13
1 4 4 Executive Information Systems (EISs) 14
1 5 Comparative Analysis of EDP, MIS, DSS,
and EIS Technologies 15
1 6 Other Classes of Information Systems 16
1 6 1 Group Support Systems (GSSs) 16
1 6 2 Geographic Information Systems (GISs) 17
1 7 The Artificial Intelligence (Al) Era 18
1 8 AI Related Technologies 19
1 8 1 Expert Systems 19
ix
X Contents
1 8 2 Natural Language Processing (NLP) 20
1 8 3 Robotics 21
1_8_4 Neural Networks 22
1 8 5 Fuzzy Logic 24
1 8 6 Intelligent Agents 24
1 9 Do Computers Think? 25
1 10 Will Computers Replace Us? 26
1 11 The Importance of CBIS Technology 26
1 12 Future Outlook 27
Summary 2 8
Review Questions 28
Projects 29
Key Terms 30
References 30
CHAPTER 2
Hardware and Software Concepts
Learning Objectives 33
2 1 Introduction 34
2 2 Input Devices 35
2 2 1 Keyboard 35
2 2 2 Touch Screen 36
2 2 3 Light Pen 36
2 2 4 Mouse 36
2 2 5 Trackball 36
2 2 6 Data Tablet 36
2 2 7 Bar Code Reader 37
2 2 8 Optical Character Reader 37
2 3 Output Devices 37
2 4 Natural Language Processing (NLP): An Overview 40
2 4 1 Advantages of NLP 41
2 5 Natural Language Input and Output Technologies 45
2 5 1 Voice Recognition 45
2 5 2 Speech Generation 47
2 5 3 Handwriting Recognition 48
2 5 4 Body Language 49
2 5 5 Machine Vision 49
2 6 Memory Devices 50
2 6 1 Main Memory Devices 50
2 6 2 Secondary Memory Devices 51
Contents xi
2 7 Classes ot Computers 51
2 8 Defining a Computer Program 52
2 9 Operating Systems 54
2 10 Application Software for Microcomputers 55
2 10 1 Word Processing Software 56
2 10 2 Spreadsheet Software 56
2 10 3 Database Software 57
2 10 4 Graphics Software 57
2 10 5 Communications Software 57
2 10 6 Desktop Publishing Software 58
2 10 7 Financial Planning Software 58
2 10 8 Accounting Software 58
2 10 9 Project Management Software 59
2 10 10 Computer Aided Design (CAD) Software 59
2 10 1 1 Other Popular Software tor Microcomputers 59
2 1 1 Computer Languages 60
2 12 High Level Languages 61
2 12 1 FORTRAN 61
2 12 2 COBOL 62
2 12 3 Basic 63
2 12 4 Pascal 64
2 12 5 C 65
Summary 65
Review Questions 66
Projects 67
Key Terms 67
References 68
CHAPTER 3
Database Concepts
Learning Objectives 69
3 1 Introduction 70
3 2 What Is a Database? 70
3 3 Types of Data in the Information Systems Environment 72
3 4 Database Design: An Overview 73
3 5 Database Design: A Functional View 75
3 6 Issues Related to the Data Component of a Database 75
3 7 Conceptual Design of a Database 77
3 7 1 The Relational Model 78
3 7 2 The Hierarchical Model 80
3_7_3 The Network Model 81
xii Contents
3 8 Database Administrator 82
3 9 Methods for Accessing Files and Databases 83
3 10 Querying a Database 83
3 11 New Trends in Database Design and Utilization 84
3 11 1 Distributed Database 86
3 11 2 Client/Server Database 87
3 11 3 Object Oriented Database 90
3 11 4 Database Machines 92
Summary 93
Review Questions 94
Projects 95
Key Terms 95
References 96
CHAPTER 4
Data Communications Concepts
Learning Objectives 97
4 1 Introduction 98
4 2 Defining Data Communications 98
4 3 Components of a Data Communications System 99
4 3 1 Sender and Receiver Devices 99
4 3 2 Modems 100
4 3 3 Communications Media 101
4 3 4 Communications Software 103
4 3 5 Communications Control Unit 103
4 4 Data Processing Configurations 105
4 4 1 Centralized 103
4 4 2 Decentralized 105
4 4 3 Distributed Data Processing 105
4 5 Important Concepts in a Distributed Environment 106
4 6 Network Types 107
4 7 Network Topologies 109
4 7 1 Star Network 109
4 7 2 Ring Network 110
4 7 3 Bus Network 110
4 7 4 Tree Network 111
4 7 5 Web Network 111
4 8 Applications of Telecommunications 112
4 9 PBX Network 114
Contents xiii
4 10 ISDN Network 114
4 11 Security Issues and Considerations 115
4 12 Guidelines for Comprehensive Security Measures 117
4 13 What Do You Do If the Plan Fails? 119
Summary 119
Review Questions 120
Projects 121
Key Terms 121
References 121
CHAPTER 5
Organizational, Social, and Legal Impacts
of Information Systems
Learning Objectives 123
5 1 Introduction 124
5 2 Negative Effects of Information Systems: An Overview 1 24
5 2 1 The Effects of Information Systems
on the Workplace 124
5 2 2 Privacy Issues 126
5 2 3 Computer Crime and Fraud 128
5 2 4 Health Issues 129
5 3 The Impacts of Information Systems on the Organization
Structure and Function 131
5 3 1 The Impacts of Information Systems
on the Traditional Organization Structure 131
5 3 2 Telecommuting: Reducing the Organization s
Physical Size 133
5 3 3 Virtual Organization: Breaking
the Traditional Barriers 137
5 3 4 Information Systems Impacts
on Middle Management 138
5 3 5 Information Systems and Decentralization 140
5 4 Social and Legal Issues of Information Systems 140
5 4 1 Copyrights, Patents, and Piracy 140
5 4 2 Legal Issues of Expert Systems 143
Summary 146
Review Questions 147
Projects 148
XIV Contents
Key Terms 148
References 49
PART II
BUILDING AND UTILIZING EFFECTIVE
INFORMATION SYSTEMS
CHAPTER 6
Tools and Techniques for Building
Information Systems
Learning Objectives 153
6 1 Introduction 154
6 2 Classic Life Cycle Approach 154
6 2 1 Problem Definition 154
6 2 2 Feasibility Study 156
6 2 3 Systems Analysis 158
6 2 4 Systems Design 159
6 2 5 Systems Implementation 159
6 2 6 Post Implementation Audit 164
6 3 Product Life Cycle Approach 164
6 3 1 Introduction 165
6 3 2 Growth 165
6 3 3 Maturity 165
6 3 4 Decline 165
6 4 Product Life Cycle and Information Systems
Design Considerations 167
6 4 1 User 167
6 4 2 Technology 168
6 4 3 Top Management 168
6 4 4 Environment 168
6 5 Monitoring Mechanisms for Information
Systems Implementation 168
6 6 Rapid System Development 170
6 6 1 Computer Assisted Systems Engineering 170
6 6 2 Prototyping 171
Contents XV
6 7 Systems Analysis and Design: An Integrated Approach 174
6 7 1 Problem Definition 174
6 7 2 Formation of the Task Force 175
6 7 3 Construction of an On Line Prototype 177
6 7 4 Evaluation 177
Summary 177
Review Questions 177
Projects 178
Key Terms 179
References 180
CHAPTER 7
Total Quality Management and Information
Systems Reengineering
Learning Objectives 181
7 1 Introduction 182
7 2 Total Quality Management (TQM): An Overview 182
7 3 Principles of Total Quality Management 184
7 3 1 Visions and Values 186
7 3 2 Commitment and Participation 186
7 3 3 Quality Measurement 186
7 3 4 Continuous Improvement 187
7 3 5 Human Resource Development 188
7 3 6 Rewards 189
7 3 7 Technology and Systems 189
7 4 The Role of Information Systems
in TQM Implementation 191
7 5 The Role of TQM in Information Systems Design
and Implementation 193
7 5 1 Continuous Improvement in Information Systems 195
7 5 2 TQM Techniques for Information
Systems Development 196
7 5 3 TQM and CASE Tools 197
7 5 4 TQM and Group Support Systems 199
7 6 Business Process Reengineering 200
7 6 1 Why Reengineering? 201
7 6 2 The Role of Information Systems
in Reengineering 201
xvi Contents
7 7 TQM in Action 205
7 8 More Cooperation between TQM
and Information Systems 206
Summary 207
Review Questions 207
Projects 208
Key Terms 209
References 209
CHAPTER 8
Building Effective Information Systems
in Functional Areas
Learning Objectives 211
8 1 Introduction 212
8 2 Building Information Systems: An Overview 212
8 3 Tools and Software Products for Building
an Information System 213
8 4 Three Approaches for Building an Information System 214
8 5 End User Computing (EUC): A Viable Alternative 215
8 5 1 Advantages of EUC 217
8 5 2 Disadvantages of EUC 218
8 5 3 Successful Utilization of EUC 220
8 6 Building Effective Information Systems
in Functional Areas 221
8 7 Manufacturing Information Systems (MFISs) 222
8 7 1 The MFIS and Inventory Control 222
8 8 Marketing Information Systems (MKISs) 226
8 9 Personnel Information Systems (PISs) 228
8 10 Financial Information Systems (FISs) 228
8 11 Strategic Planning Information Systems (SPISs) 230
8 12 The Behavioral Issues in Information Systems 230
8 13 Information Systems and Organizational Levels 234
8 14 Guidelines for Building a Successful Information System 236
Summary 237
Review Questions 238
Projects 239
Key Terms 240
References 250
Contents xvii
PART III
INFORMATION SYSTEMS IN ACTION
CHAPTER 9
The Information Superhighway and Global
Information Systems
Learning Objectives 243
9 1 Introduction 244
9 2 Information Superhighway: An Overview 244
9 3 Internet Access Options 246
9 4 Domain Name Systems 247
9 5 Navigational Tools 248
9 6 Basic Terminology 250
9 7 Netiquette 251
9 8 Internet Services 252
9 8 1 Electronic Mail (E mail) 252
9 8 2 News Groups and Discussions 252
9 8 3 Transferring Files with FTP 252
9 9 Current Business Applications 253
9 9 1 Marketing 253
9 9 2 Online Employment 255
9 9 3 Banking 256
9 9 4 Other Business Applications 256
9 9 5 Miscellaneous Applications 257
9 10 Upcoming Applications 257
9 10 1 Online Software 258
9 10 2 Politics 258
9 10 3 Health Care 258
9 11 Global Information Systems: An Overview 259
9 12 Components of a Global Information System 261
9 13 Organizational Structure and Global
Information Systems 264
9 14 Global Information Systems in Action 266
9 14 1 Digital Equipment Corporation 266
9 14 2 Frank Russell Corporation 267
9 15 Obstacles in Designing Global Information Systems 268
9 16 Security Issues and Measures 270
9 16 1 Fire Walls 270
9 16 2 Encryption 271
xviii Contents
9 17 Economic Issues 273
9 18 Social Implications 274
9 19 Future Development 275
Summary 276
Review Questions 276
Projects 278
Key Terms 278
References 279
CHAPTER 10
Decision Support and Executive
Information Systems
Learning Objectives 281
10 1 Introduction 282
10 2 What Is a Decision Support System (DSS)? 282
10 3 DSS Approaches 283
10 4 Costs and Benefits of a DSS 285
10 5 DSS Capabilities 286
10 6 Three DSS Technologies 287
10 6 1 The Specific DSS 287
10 6 2 The DSS Generator 288
10 6 3 The DSS Tool 289
10 7 Different Players in the DSS Environment 289
10 8 Components of a DSS 292
10 9 Defining Executive Information Systems (EISs) 292
10 10 A Conceptual Model for an EIS 295
10 11 Why Would an Executive Need an EIS? 296
10 12 Avoiding Failure in EIS Design and Utilization 298
10 13 Guidelines for Effective EIS Design 300
10 14 EIS in Action 302
10 14 1 Washington Hospital Center 302
10 14 2 Hertz Car Rental Company 302
10 14 3 Texas Instruments 303
10 15 EIS Packages and Tools 304
10 15 1 Data Warehouses and Replication Capabilities 304
10 15 2 Evaluation Criteria 305
Summary 306
Review Questions 306
Projects 307
Contents xix
Key Terms 3( 18
References 3( )8
CHAPTER 11
Group Support Systems:
Collaborative Computing Has Started
Learning Objectives 31 1
11 1 Introduction 312
11 2 Group Support Systems (GSS): An Overview 312
11 3 Components of a Group Decision Support
System (GDSS) 313
11 3 1 Software and Hardware 314
11 3 2 People 314
1 1 4 Levels of Support Provided by a GSS 31 6
11 4 1 Level 1 Support 316
11 4 2 Level 2 Support 317
11 4 3 Level 3 Support 317
11 5 GSS Tools 317
11 5 1 Basic Tools 318
11 5 2 Advanced Tools 320
11 6 Classes of GSSs 321
11 6 1 Input Devices Classification 321
11 6 2 Geographic Classification 324
11 7 Groupware: An Overview 326
11 8 Groupware Classification 327
11 8 1 Types of Groups Meeting 327
11 8 2 Types of Software 329
11 9 Advantages and Disadvantages of Teleconferencing
and Other GSSs 330
11 10 GSS in Action 331
11 10 1 Burr Brown Corporation 332
11 10 2 Texaco Incorporated 332
1 1 10 3 Department of Indian Health Services
(IHS), Tucson 333
11_1()_4 International Business Machines 333
11 10 5 Price Waterhouse 334
11 11 Software Support for GSSs 335
Summary 335
Review Questions 339
XX Contents
Projects 339
Key Terms 340
References 340
CHAPTER 12
Geographic Information Systems
Learning Objectives 343
12 1 Introduction 344
12 2 What Is a Geographic Information System (GIS)? 344
12 3 Components of a Geographic Information System 346
12 4 Developing a Successful GIS 352
12 4 1 Needs Assessment 352
12 4 2 Cost and Benefit Analysis 355
12 4 3 Choosing the Right Platform 357
12 4 4 Implementation 359
12 5 GIS Applications: An Overview 361
12 5 1 Marketing 361
12 5 2 Transportation 362
12 5 3 Insurance 363
12 5 4 Real Estate 364
12 5 5 Government 364
12 5 6 Emerging Applications 366
12 6 Outlook for the GIS 366
Summary 367
Review Questions 368
Projects 369
Key Terms 369
References 369
CHAPTER 13
Multimedia and Virtual Reality
Information Systems
Learning Objectives 371
13 1 Introduction 372
13 2 Multimedia: An Overview 372
13 3 Multimedia Historical Development 374
13 4 Multimedia Applications 376
13 4 1 Multimedia Presentation 376
Contents xxi
13 4 2 Sales Demos 377
13 4 3 Information Kiosks 378
13 4 4 Computer Based Training (CBT) 378
13 4 5 Interactive Television 379
13 5 Strengths and Limitations of Multimedia Training 381
13 6 Hypertext Systems 381
13 6 1 Hypermedia 382
13 7 Virtual Reality (VR): An Overview 384
13 8 Types of Virtual Environments 385
13 9 Components of a VR System 386
13 10 Important Concepts in VR Environments 387
13 11 VR Applications 388
13 12 Obstacles in Using VR Systems 389
13 13 Virtual Legality 390
Summary 390
Review Questions 391
Projects 392
Key Terms 392
References 392
CHAPTER 14
Applied Artificial Intelligence:
Applications and Development
Learning Objectives 395
14 1 Introduction 396
14 2 What Is Artificial Intelligence (AI)? 396
14 3 General Problems Associated with AI Technologies 398
14 4 What Is an Expert System? 398
14 5 Survey of Successful Expert Systems Applications 401
14 6 Components of an Expert System 404
14 7 Three Technologies of an Expert System 407
14 8 Expert Systems Architectures 408
14 9 Application and Nonapplication Situations
of Expert Systems 410
14 10 Expert Systems Construction: From the Beginning
to the End 412
14 10 1 Problem Definition 414
14 10 2 Organizational Readiness 415
14 10 3 Expert Selection 416
14 10 4 Tool Selection 417
XXli Contents
14 10 5 Design Team Selection 418
14 10 6 Prototype Design 419
14 10 7 Final Construction 421
14 10 8 Validation 422
14 10 9 Post Implementation Audit 423
14 11 Important Considerations for Construction
of an Expert System 424
14 12 Selected Examples of ES Shells 425
14 13 Future Trends in Expert Systems 426
Summary 42 8
Review Questions 428
Projects 429
Key Terms 429
References 430
Index 431
|
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| spelling | Bidgoli, Hossein Verfasser aut Modern information systems for managers Hossein Bidgoli San Diego [u.a.] Academic Press 1997 XXVII, 438 S. txt rdacontent n rdamedia nc rdacarrier Bases de données - Gestion ram IMS/VS (système informatique) ram Management informatiesystemen gtt Information resources management Management information systems Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007880078&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bidgoli, Hossein Modern information systems for managers Bases de données - Gestion ram IMS/VS (système informatique) ram Management informatiesystemen gtt Information resources management Management information systems Managementinformationssystem (DE-588)4074518-1 gnd |
| subject_GND | (DE-588)4074518-1 |
| title | Modern information systems for managers |
| title_auth | Modern information systems for managers |
| title_exact_search | Modern information systems for managers |
| title_full | Modern information systems for managers Hossein Bidgoli |
| title_fullStr | Modern information systems for managers Hossein Bidgoli |
| title_full_unstemmed | Modern information systems for managers Hossein Bidgoli |
| title_short | Modern information systems for managers |
| title_sort | modern information systems for managers |
| topic | Bases de données - Gestion ram IMS/VS (système informatique) ram Management informatiesystemen gtt Information resources management Management information systems Managementinformationssystem (DE-588)4074518-1 gnd |
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