Intelligent decision support methods: the science of knowledge work
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ
Prentice Hall
1997
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XII, 244 S. graph. Darst. |
| ISBN: | 0135199352 |
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| adam_text | Contents
Preface vii
CHAPTER 1 INFORMATION SYSTEMS:
PAST, PRESENT, AND EMERGING 1
Introduction 1
A Taxonomy of Management Information Systems 3
CHAPTER 2 INTELLIGENCE DENSITY:
A METRIC FOR KNOWLEDGE WORK 7
Intelligence Density: A Measure of Organizational Intelligence 9
Making the Right Tradeoffs 12
CHAPTER 3 THE VOCABULARY OF INTELLIGENCE DENSITY 15
Introduction 15
Dimensions of Problems and Solutions 17
The Stretch Plot : A Vocabulary for Requirements and Analysis 20
Using the Stretch Plot 22
Summary 25
Appendix to Chapter 3: Dimensions of Problems and Solutions 26
CHAPTER 4 DATA DRIVEN DECISION SUPPORT 30
Introduction 30
The ABCs of Data Driven Decision Support 33
Intelligence Density Issues 47
Suggested Reading 50
CHAPTERS EVOLVING SOLUTIONS: GENETIC ALGORITHMS 52
Introduction 53
Optimization 53
The ABCs of Genetic Algorithms 60
Intelligence Density Issues 70
Suggested Reading 76
CHAPTER 6 SIMULATING THE BRAIN TO SOLVE PROBLEMS:
NEURAL NETWORKS 77
Introduction 77
The ABCs of Neural Networks 81
Intelligence Density Issues 94
Suggested Reading 101
CHAPTER 7 PUTTING EXPERT REASONING IN A BOX:
RULE BASED SYSTEMS 104
Introduction 104
The ABCs of Rule Based Systems 106
Intelligence Density Issues 117
Suggested Reading 123
CHAPTER 8 DEALING WITH LINGUISTIC AMBIGUITY:
FUZZY LOGIC 126
Introduction 126
The ABCs of Fuzzy Logic 128
Intelligence Density Issues 142
Suggested Reading 148
CHAPTER 9 SOLVING PROBLEMS BY ANALOGY:
CASE BASED REASONING 149
Introduction 150
The ABCs of Case Based Reasoning 151
Intelligence Density Issues 161
Suggested Reading 166
CHAPTER 10 DERIVING RULES FROM DATA:
MACHINE LEARNING 167
Introduction 168
The ABCs of Machine Learning 171
Intelligence Density Issues 180
Suggested Reading 186
APPENDIX A SAVING TIME AND MONEY WITH OBJECTS 191
Introduction 191
A Case 197
APPENDIX B AI SOFTWARE PRODUCTS 199
APPENDIX C GENERAL READING 201
APPENDIX D CASE STUDIES 203
1. Quality Control and Monitoring of Suppliers, KaufhofAG 203
The Organization 203
The Problem 204
2. Workflow Monitoring and Improvement for Rapid Customer
Service, US WEST 207
The Organization 207
The Problem 207
3. Help Desk Task Scheduling, Moody s Investors Service 210
The Organization 210
The Problem 210
4. Financial Market Analysis and Prediction, LBS Capital Management 213
The Organization 213
The Problem 213
5. Customer Support, Compaq Computer Corporation 217
The Organization 217
The Problem 217
6. Pattern Directed Data Mining of Point of Sale Data, A. C. Neilsen 220
The Organization 220
The Problem 220
7. Improving Personnel Dispatching, NYNEX, Inc. 224
Preface 224
The Organization 224
The Problem 224
APPENDIX E CHAPTER KEY WORDS AND
DISCUSSION QUESTIONS 227
INDEX 235
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| isbn | 0135199352 |
| language | English |
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| spelling | Dhar, Vasant Verfasser aut Intelligent decision support methods the science of knowledge work Vasant Dhar ; Roger Stein Upper Saddle River, NJ Prentice Hall 1997 XII, 244 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Management informatiesystemen gtt Decision support systems Management information systems Entscheidungsunterstützungssystem (DE-588)4191815-0 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 s DE-604 Entscheidungsunterstützungssystem (DE-588)4191815-0 s Stein, Roger Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007760683&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Dhar, Vasant Stein, Roger Intelligent decision support methods the science of knowledge work Management informatiesystemen gtt Decision support systems Management information systems Entscheidungsunterstützungssystem (DE-588)4191815-0 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
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| title | Intelligent decision support methods the science of knowledge work |
| title_auth | Intelligent decision support methods the science of knowledge work |
| title_exact_search | Intelligent decision support methods the science of knowledge work |
| title_full | Intelligent decision support methods the science of knowledge work Vasant Dhar ; Roger Stein |
| title_fullStr | Intelligent decision support methods the science of knowledge work Vasant Dhar ; Roger Stein |
| title_full_unstemmed | Intelligent decision support methods the science of knowledge work Vasant Dhar ; Roger Stein |
| title_short | Intelligent decision support methods |
| title_sort | intelligent decision support methods the science of knowledge work |
| title_sub | the science of knowledge work |
| topic | Management informatiesystemen gtt Decision support systems Management information systems Entscheidungsunterstützungssystem (DE-588)4191815-0 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Management informatiesystemen Decision support systems Management information systems Entscheidungsunterstützungssystem Managementinformationssystem |
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