Miscommunication:
In this extensive study of the factors that enable or disable communication between people, author C. David Mortensen helps us to discover that successful communication is a collective and collaborative achievement of the highest order. Miscommunication begins with a theoretical examination of the c...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Thousand Oaks, Calif. [u.a.]
Sage
1997
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Summary: | In this extensive study of the factors that enable or disable communication between people, author C. David Mortensen helps us to discover that successful communication is a collective and collaborative achievement of the highest order. Miscommunication begins with a theoretical examination of the complex conditions that cause miscommunication - highlighting implication, distortion, disruption, and confusion as specific categories - and then moves to more refined definitions and practical applications of the theory. Mortensen includes succinct and engaging real-life examples that enhance and fortify the author's highly original contribution to our knowledge of interpersonal communication. |
| Physical Description: | X, 267 S. |
| ISBN: | 0803973756 0803973764 |
Staff View
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| 520 | 3 | |a In this extensive study of the factors that enable or disable communication between people, author C. David Mortensen helps us to discover that successful communication is a collective and collaborative achievement of the highest order. Miscommunication begins with a theoretical examination of the complex conditions that cause miscommunication - highlighting implication, distortion, disruption, and confusion as specific categories - and then moves to more refined definitions and practical applications of the theory. Mortensen includes succinct and engaging real-life examples that enhance and fortify the author's highly original contribution to our knowledge of interpersonal communication. | |
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Record in the Search Index
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|---|---|
| adam_text | Titel: Miscommunication
Autor: Mortensen, Calvin David
Jahr: 1997
Contents
Preface vii
1. Implication 1
Assumption 11
Inference 23
Expectation 27
Reflection 28
Attribution 33
Metacommunication 37
The Search for Common Ground 39
2. Distortion 43
Interference 46
Bias 49
Miscalculation 60
Deception 69
Pseudocommunication 78
3. Disruption 84
Unmanageable Circumstance 87
Relational Instability 92
Conversational Irregularities 98
Lack of Reciprocity 101
Mutual Misconstruction 108
Threat of Dissolution 111
4. Confusion 115
Conflict 117
Ambiguity 122
Equivocation 127
Vagueness 130
Misdirection 132
Paradox 134
Contradiction 143
5. Agreement/Disagreement 147
Relational Ties 149
Commonality of Perspectives 154
Compatibility of Values 157
Similarity of Interests 162
Depth of Involvement 167
Quality of Interaction 171
Equality of Influence 175
Future Plans 178
6. Understanding/Misunderstanding 179
Recognition of Intent 183
Multiple Perspective Taking 187
Warrants and Reasons 190
Tests of Comprehension 193
Code Switching 195
Synchrony and Alignment of Communicative Styles 197
Working Through Problematic Concerns 199
Mutual Struggle to Minimize Miscommunication 200
7. Personal Transformation 203
Receptivity to Change 205
The 5% Solution 207
Supportive Communication 210
What Has Communicative Value to Someone Else 219
Ultimate Considerations 221
References 224
Index 251
About the Authors 267
|
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| dewey-full | 302.2 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 302 - Social interaction |
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| spelling | Mortensen, Calvin David 1939- Verfasser (DE-588)123618118 aut Miscommunication C. David Mortensen Thousand Oaks, Calif. [u.a.] Sage 1997 X, 267 S. txt rdacontent n rdamedia nc rdacarrier In this extensive study of the factors that enable or disable communication between people, author C. David Mortensen helps us to discover that successful communication is a collective and collaborative achievement of the highest order. Miscommunication begins with a theoretical examination of the complex conditions that cause miscommunication - highlighting implication, distortion, disruption, and confusion as specific categories - and then moves to more refined definitions and practical applications of the theory. Mortensen includes succinct and engaging real-life examples that enhance and fortify the author's highly original contribution to our knowledge of interpersonal communication. Communicatiestoornissen gtt Communication interpersonnelle Interpersoonlijke communicatie gtt Malentendus (Communication) Miscommunication Missverständnis (DE-588)4280297-0 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Kommunikation (DE-588)4031883-7 s Missverständnis (DE-588)4280297-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007688134&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Mortensen, Calvin David 1939- Miscommunication Communicatiestoornissen gtt Communication interpersonnelle Interpersoonlijke communicatie gtt Malentendus (Communication) Miscommunication Missverständnis (DE-588)4280297-0 gnd Kommunikation (DE-588)4031883-7 gnd |
| subject_GND | (DE-588)4280297-0 (DE-588)4031883-7 (DE-588)4143413-4 |
| title | Miscommunication |
| title_auth | Miscommunication |
| title_exact_search | Miscommunication |
| title_full | Miscommunication C. David Mortensen |
| title_fullStr | Miscommunication C. David Mortensen |
| title_full_unstemmed | Miscommunication C. David Mortensen |
| title_short | Miscommunication |
| title_sort | miscommunication |
| topic | Communicatiestoornissen gtt Communication interpersonnelle Interpersoonlijke communicatie gtt Malentendus (Communication) Miscommunication Missverständnis (DE-588)4280297-0 gnd Kommunikation (DE-588)4031883-7 gnd |
| topic_facet | Communicatiestoornissen Communication interpersonnelle Interpersoonlijke communicatie Malentendus (Communication) Miscommunication Missverständnis Kommunikation Aufsatzsammlung |
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