Quality assurance: ISO 9000 as a management tool

"The ISO 9000 quality assurance standards have generated considerable interest and controversy in the business world. This book provides an in-depth, critical evaluation of the effects of these standards, investigating the experiences of both Danish and international firms. Book jacket."--...

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Bibliographic Details
Main Author: Davis, Lee (Author)
Format: Book
Language:English
Published: Copenhagen Handelshøjskolens Forlag 1997
Series:Studies in international economics and management 26
Subjects:
Summary:"The ISO 9000 quality assurance standards have generated considerable interest and controversy in the business world. This book provides an in-depth, critical evaluation of the effects of these standards, investigating the experiences of both Danish and international firms. Book jacket."--BOOK JACKET.
Physical Description:114 S.
ISBN:8716133617

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