APA (7th ed.) Citation

Wilson, C. (1996). Profitable customers: How to identify, develop and retain them (1 publ.). Kogan Page.

Chicago Style (17th ed.) Citation

Wilson, Charles. Profitable Customers: How to Identify, Develop and Retain Them. 1 publ. London: Kogan Page, 1996.

MLA (9th ed.) Citation

Wilson, Charles. Profitable Customers: How to Identify, Develop and Retain Them. 1 publ. Kogan Page, 1996.

Warning: These citations may not always be 100% accurate.