Dispute domains and welfare claims: conflict and law in public bureaucracies
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Greenwich, Conn. [u.a.]
JAI Press
1996
|
| Schriftenreihe: | Contemporary ethnographic studies
[8] |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XI, 271 S. |
| ISBN: | 0762300841 |
Internformat
MARC
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| 610 | 2 | 4 | |a Work Incentive Program (U.S.) |x Management |
| 650 | 4 | |a Conflict management |z United States | |
| 650 | 4 | |a Dispute resolution (Law) |z United States | |
| 650 | 4 | |a Public welfare administration |z United States | |
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
I. Organizational Conflict and Disputing 1
Purpose of the Study 4
Analytic Foundations 5
Social Contexts of Organizational Conflict 10
Dispute Domains 12
Organizations as Interrelated Dispute Domains 19
Focus of the Analysis 21
II. Conflict and Disputing in WIN 25
The Work Incentive Program 27
The WIN Office 32
Institutional Setting 36
Space and Activity in the Office 38
Interpreting Clients and Their Troubles 41
Organization of the Analysis 48
HI. Emerging Conflict and Everyday Disputing 51
Routine Staff Client Interactions 52
Routine Interactions as a Dispute Domain 55
Anticipating and Forestalling Conflict 56
Seeing and Managing Conflict 67
IV. Formalizing Disputes 75
From Conflicts to Disputes 77
Staff Member Orientations to Pattern of
Behavior Meetings 81
Interactional Organization of Pattern of
Behavior Meetings 84
Conciliation Meetings as Narrowed Conditions
of Possibility 89
vii
Conciliation Meetings as Coordinated Events 93
Interactional Organization of Conciliation
Meetings 96
Formalization and Transformation 102
V. Alternatives and Complications 103
Possibilities in WIN Staff Client Relations 103
Readmission to WIN 106
Subsequent Staff Client Relations 111
Anticipating WIN Hearings 118
Preparing for WIN Hearings 119
VI. WIN Hearings 125
Appeals Hearings in Brief 126
Hearings Outcomes 129
The Sequential Organization of WIN Hearings
Opening Hearings 131
Presenting WIN s Actions 135
Cross Examination of WIN Witnesses 146
Clarifying and Verifying: The Client s Version 150
Cross Examining the Client 160
Questioning Client Witnesses 161
Terminating the Hearing 163
Findings of Fact and Conclusions of Law 168
VII. Procedural Orientations 171
Following Legal Procedures 171
Focusing on WIN Procedures 185
VII. Dispute Transformations 205
Formal Orchestration 205
Implications of Procedural Orientation 210
Shifting the Focus 224
IX. Implications and Conclusions 229
WIN as Interrelated Dispute Domains 229
Narrowing and Widening Disputes 234
Formalization, Advantage, and Power 238
Disputing Horizons and Trajectories 241
Discretion in Dispute Domains 244
Final Remarks 248
Methodological Appendix 252
On Theory and Method 253
The Ethnography of WIN 256
Discourse Analysis of WIN Hearings 259
References 263
Subject Index 267
List of Figures
Chapter II
1. The WIN Office
Chapter III
1. Employment Appraisal and Plan
Chapter VI
1. The WIN Hearing Sequence
List of Tables
Chapter IX
1. WIN Conflict and Dispute Settings
2. Discursive Organization of WIN Conflict and Dispute
Settings
3. Preferred and Dispreferred Responses Within WIN
Conflict and Dispute Settings
xi
|
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| indexdate | 2024-07-09T18:07:02Z |
| institution | BVB |
| isbn | 0762300841 |
| language | English |
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| physical | XI, 271 S. |
| publishDate | 1996 |
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| series | Contemporary ethnographic studies |
| series2 | Contemporary ethnographic studies |
| spelling | Miller, Gale Verfasser aut Dispute domains and welfare claims conflict and law in public bureaucracies by Gale Miller and James A. Holstein Greenwich, Conn. [u.a.] JAI Press 1996 XI, 271 S. txt rdacontent n rdamedia nc rdacarrier Contemporary ethnographic studies [8] Work Incentive Program (U.S.) Management Conflict management United States Dispute resolution (Law) United States Public welfare administration United States Konfliktregelung (DE-588)4164958-8 gnd rswk-swf Sozialarbeit (DE-588)4055676-1 gnd rswk-swf USA USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Sozialarbeit (DE-588)4055676-1 s Konfliktregelung (DE-588)4164958-8 s DE-604 Holstein, James A. Verfasser aut Contemporary ethnographic studies [8] (DE-604)BV011272129 8 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007573421&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Miller, Gale Holstein, James A. Dispute domains and welfare claims conflict and law in public bureaucracies Contemporary ethnographic studies Work Incentive Program (U.S.) Management Conflict management United States Dispute resolution (Law) United States Public welfare administration United States Konfliktregelung (DE-588)4164958-8 gnd Sozialarbeit (DE-588)4055676-1 gnd |
| subject_GND | (DE-588)4164958-8 (DE-588)4055676-1 (DE-588)4078704-7 |
| title | Dispute domains and welfare claims conflict and law in public bureaucracies |
| title_auth | Dispute domains and welfare claims conflict and law in public bureaucracies |
| title_exact_search | Dispute domains and welfare claims conflict and law in public bureaucracies |
| title_full | Dispute domains and welfare claims conflict and law in public bureaucracies by Gale Miller and James A. Holstein |
| title_fullStr | Dispute domains and welfare claims conflict and law in public bureaucracies by Gale Miller and James A. Holstein |
| title_full_unstemmed | Dispute domains and welfare claims conflict and law in public bureaucracies by Gale Miller and James A. Holstein |
| title_short | Dispute domains and welfare claims |
| title_sort | dispute domains and welfare claims conflict and law in public bureaucracies |
| title_sub | conflict and law in public bureaucracies |
| topic | Work Incentive Program (U.S.) Management Conflict management United States Dispute resolution (Law) United States Public welfare administration United States Konfliktregelung (DE-588)4164958-8 gnd Sozialarbeit (DE-588)4055676-1 gnd |
| topic_facet | Work Incentive Program (U.S.) Management Conflict management United States Dispute resolution (Law) United States Public welfare administration United States Konfliktregelung Sozialarbeit USA |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007573421&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV011272129 |
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