APA (7th ed.) Citation

Davis, F. W., & Manrodt, K. B. (1996). Customer-responsive management: The flexible advantage (1. publ.). Blackwell.

Chicago Style (17th ed.) Citation

Davis, Frank W., and Karl B. Manrodt. Customer-responsive Management: The Flexible Advantage. 1. publ. Cambridge [u.a.]: Blackwell, 1996.

MLA (9th ed.) Citation

Davis, Frank W., and Karl B. Manrodt. Customer-responsive Management: The Flexible Advantage. 1. publ. Blackwell, 1996.