Benchmarking for best practice: continuous learning through sustainable innovation
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Oxford [u.a.]
Butterworth Heinemann
1996
|
| Edition: | 1..publ. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | X, 496 S. Ill., graph. Darst. |
| ISBN: | 0750624140 |
Staff View
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| 650 | 7 | |a Référenciation |2 ram | |
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| 650 | 4 | |a Organizational learning | |
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Record in the Search Index
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|---|---|
| adam_text | Contents
Preface vii
Acknowledgements xi
1 Driving businesses with quality in the 1990s 1
2 Achieving a competitive advantage through TQM 49
3 Critical factors for effective TQM implementation: a
benchmarking approach 73
4 Benchmarking quality systems: the role of auditing 109
5 Benchmarking innovation management for best practice 132
X 6 Benchmarking customer satisfaction for best practice 181
7 Benchmarking supplier partnerships for best practice 254
8 Benchmarking TQM in health care for best practice 313
9 Benchmarking quality in financial services through the EQA
self assessment model 361
10 Benchmarking performance measurement for best practice 389
Xll Benchmarking processes for best practice 420
X12 External corporate quality reporting for best practice 445
Index 489
|
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| illustrated | Illustrated |
| indexdate | 2024-07-09T18:03:38Z |
| institution | BVB |
| isbn | 0750624140 |
| language | English |
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| publishDateSearch | 1996 |
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| publisher | Butterworth Heinemann |
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| spelling | Zairi, Mohamed Verfasser aut Benchmarking for best practice continuous learning through sustainable innovation Mohamed Zairi 1..publ. Oxford [u.a.] Butterworth Heinemann 1996 X, 496 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Benchmarking gtt Qualité totale ram Référenciation ram Benchmarking (Management) Organizational learning Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007421303&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| subject_GND | (DE-588)4219057-5 |
| title | Benchmarking for best practice continuous learning through sustainable innovation |
| title_auth | Benchmarking for best practice continuous learning through sustainable innovation |
| title_exact_search | Benchmarking for best practice continuous learning through sustainable innovation |
| title_full | Benchmarking for best practice continuous learning through sustainable innovation Mohamed Zairi |
| title_fullStr | Benchmarking for best practice continuous learning through sustainable innovation Mohamed Zairi |
| title_full_unstemmed | Benchmarking for best practice continuous learning through sustainable innovation Mohamed Zairi |
| title_short | Benchmarking for best practice |
| title_sort | benchmarking for best practice continuous learning through sustainable innovation |
| title_sub | continuous learning through sustainable innovation |
| topic | Benchmarking gtt Qualité totale ram Référenciation ram Benchmarking (Management) Organizational learning Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Benchmarking Qualité totale Référenciation Benchmarking (Management) Organizational learning Total quality management Qualitätsmanagement |
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