AMA handbook for customer satisfaction: [a complete guide to research, planning & implementation]
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Lincolnwood, Ill.
NTC Business Books
1995
|
| Schlagworte: | |
| Beschreibung: | VIII, 231 S. graph. Darst. |
| ISBN: | 0844235865 |
Internformat
MARC
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| 336 | |b txt |2 rdacontent | ||
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| 650 | 4 | |a Potrošniki - Zadovoljevanje - Zagotavljanje kvalitete - Psihologija potrošnikov - Storitve - Priročniki | |
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Datensatz im Suchindex
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|---|---|
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| author | Dutka, Alan |
| author_facet | Dutka, Alan |
| author_role | aut |
| author_sort | Dutka, Alan |
| author_variant | a d ad |
| building | Verbundindex |
| bvnumber | BV011075157 |
| classification_rvk | QW 300 |
| ctrlnum | (OCoLC)440559043 (DE-599)BVBBV011075157 |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV011075157 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:03:35Z |
| institution | BVB |
| isbn | 0844235865 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007419064 |
| oclc_num | 440559043 |
| open_access_boolean | |
| owner | DE-473 DE-BY-UBG DE-945 |
| owner_facet | DE-473 DE-BY-UBG DE-945 |
| physical | VIII, 231 S. graph. Darst. |
| publishDate | 1995 |
| publishDateSearch | 1995 |
| publishDateSort | 1995 |
| publisher | NTC Business Books |
| record_format | marc |
| spelling | Dutka, Alan Verfasser aut AMA handbook for customer satisfaction [a complete guide to research, planning & implementation] Alan Dutka Lincolnwood, Ill. NTC Business Books 1995 VIII, 231 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Marketing - Strategija - Priročniki ssg Potrošniki - Motivacija - Priročniki ssg Potrošniki - Zadovoljevanje - Zagotavljanje kvalitete - Psihologija potrošnikov - Storitve - Priročniki Storitve - Kvaliteta - Priročniki ssg Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Absatzmarktforschung (DE-588)4200056-7 gnd rswk-swf Marketing (DE-588)4037589-4 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 s Marketing (DE-588)4037589-4 s DE-604 Absatzmarktforschung (DE-588)4200056-7 s 1\p DE-604 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Dutka, Alan AMA handbook for customer satisfaction [a complete guide to research, planning & implementation] Marketing - Strategija - Priročniki ssg Potrošniki - Motivacija - Priročniki ssg Potrošniki - Zadovoljevanje - Zagotavljanje kvalitete - Psihologija potrošnikov - Storitve - Priročniki Storitve - Kvaliteta - Priročniki ssg Verbraucherzufriedenheit (DE-588)4129147-5 gnd Absatzmarktforschung (DE-588)4200056-7 gnd Marketing (DE-588)4037589-4 gnd |
| subject_GND | (DE-588)4129147-5 (DE-588)4200056-7 (DE-588)4037589-4 |
| title | AMA handbook for customer satisfaction [a complete guide to research, planning & implementation] |
| title_auth | AMA handbook for customer satisfaction [a complete guide to research, planning & implementation] |
| title_exact_search | AMA handbook for customer satisfaction [a complete guide to research, planning & implementation] |
| title_full | AMA handbook for customer satisfaction [a complete guide to research, planning & implementation] Alan Dutka |
| title_fullStr | AMA handbook for customer satisfaction [a complete guide to research, planning & implementation] Alan Dutka |
| title_full_unstemmed | AMA handbook for customer satisfaction [a complete guide to research, planning & implementation] Alan Dutka |
| title_short | AMA handbook for customer satisfaction |
| title_sort | ama handbook for customer satisfaction a complete guide to research planning implementation |
| title_sub | [a complete guide to research, planning & implementation] |
| topic | Marketing - Strategija - Priročniki ssg Potrošniki - Motivacija - Priročniki ssg Potrošniki - Zadovoljevanje - Zagotavljanje kvalitete - Psihologija potrošnikov - Storitve - Priročniki Storitve - Kvaliteta - Priročniki ssg Verbraucherzufriedenheit (DE-588)4129147-5 gnd Absatzmarktforschung (DE-588)4200056-7 gnd Marketing (DE-588)4037589-4 gnd |
| topic_facet | Marketing - Strategija - Priročniki Potrošniki - Motivacija - Priročniki Potrošniki - Zadovoljevanje - Zagotavljanje kvalitete - Psihologija potrošnikov - Storitve - Priročniki Storitve - Kvaliteta - Priročniki Verbraucherzufriedenheit Absatzmarktforschung Marketing |
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