The balanced scorecard: translating strategy into action
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston, Mass.
Harvard Business School Press
1996
|
| Subjects: | |
| Online Access: | Table of Contents Inhaltsverzeichnis |
| Item Description: | Hier auch später erschienene, unveränderte Nachdrucke |
| Physical Description: | XI, 322 S. graph. Darst. |
| ISBN: | 0875846513 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV011019148 | ||
| 003 | DE-604 | ||
| 005 | 20170222 | ||
| 007 | t | ||
| 008 | 961023s1996 xxud||| |||| 00||| eng d | ||
| 020 | |a 0875846513 |9 0-87584-651-3 | ||
| 035 | |a (OCoLC)318165842 | ||
| 035 | |a (DE-599)BVBBV011019148 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c XD-US | ||
| 049 | |a DE-384 |a DE-19 |a DE-91 |a DE-863 |a DE-862 |a DE-N2 |a DE-1049 |a DE-521 |a DE-522 |a DE-83 |a DE-2070s |a DE-188 |a DE-B768 |a DE-634 |a DE-473 |a DE-355 |a DE-20 | ||
| 050 | 0 | |a HD56.K35 1996 | |
| 082 | 0 | |a 658.4/012 20 | |
| 082 | 0 | |a 658.4012 |b K164 |2 20/ ed. | |
| 084 | |a QP 300 |0 (DE-625)141850: |2 rvk | ||
| 084 | |a QP 320 |0 (DE-625)141853: |2 rvk | ||
| 084 | |a QP 361 |0 (DE-625)141870: |2 rvk | ||
| 084 | |a WIR 895f |2 stub | ||
| 084 | |a WIR 896f |2 stub | ||
| 084 | |a WIR 547f |2 stub | ||
| 100 | 1 | |a Kaplan, Robert S. |d 1940- |e Verfasser |0 (DE-588)121206815 |4 aut | |
| 245 | 1 | 0 | |a The balanced scorecard |b translating strategy into action |c Robert S. Kaplan ; David P. Norton |
| 264 | 1 | |a Boston, Mass. |b Harvard Business School Press |c 1996 | |
| 300 | |a XI, 322 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Hier auch später erschienene, unveränderte Nachdrucke | ||
| 650 | 4 | |a Efectividad organizacional | |
| 650 | 4 | |a Planificación empresarial | |
| 650 | 4 | |a Planificación estratégica | |
| 650 | 4 | |a Productividad industrial - Mediciones | |
| 650 | 4 | |a Industrial productivity -- Measurement | |
| 650 | 4 | |a Strategic planning | |
| 650 | 4 | |a Organizational effectiveness -- Evaluation | |
| 650 | 0 | 7 | |a Methode |0 (DE-588)4038971-6 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Balanced Scorecard |0 (DE-588)4568727-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kennzahlensystem |0 (DE-588)4199312-3 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Managementinformationssystem |0 (DE-588)4074518-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Strategisches Management |0 (DE-588)4124261-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Controlling |0 (DE-588)4070102-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Leistungsmessung |0 (DE-588)4167290-2 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Strategisches Management |0 (DE-588)4124261-0 |D s |
| 689 | 0 | 1 | |a Methode |0 (DE-588)4038971-6 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Controlling |0 (DE-588)4070102-5 |D s |
| 689 | 1 | 1 | |a Leistungsmessung |0 (DE-588)4167290-2 |D s |
| 689 | 1 | 2 | |a Kennzahlensystem |0 (DE-588)4199312-3 |D s |
| 689 | 1 | 3 | |a Managementinformationssystem |0 (DE-588)4074518-1 |D s |
| 689 | 1 | |5 DE-604 | |
| 689 | 2 | 0 | |a Balanced Scorecard |0 (DE-588)4568727-4 |D s |
| 689 | 2 | |5 DE-604 | |
| 700 | 1 | |a Norton, David P. |d 1941- |e Verfasser |0 (DE-588)171632273 |4 aut | |
| 856 | 4 | |u http://lcweb.loc.gov/catdir/toc/96010216.html |3 Table of Contents | |
| 856 | 4 | 2 | |m Digitalisierung UB Bamberg - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007376686&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-007376686 | ||
Record in the Search Index
| DE-BY-862_location | 2000 |
|---|---|
| DE-BY-863_location | 1000 |
| DE-BY-FWS_call_number | 1000/QP 320 K17 B1 2000/QP 320 K17 B1 |
| DE-BY-FWS_katkey | 153274 |
| DE-BY-FWS_media_number | 083100707210 083000288276 |
| _version_ | 1824553537376354304 |
| adam_text | Contents
Preface
vii
1 ■
Measurement and Management in the Information Age
ι
2 ■
Why Does Business Need a Balanced Scorecard?
21
PART ONE: MEASURING BUSINESS STRATEGY
43
3 ■
Financial Perspective
47
4 ■
Customer Perspective
63
5 ■
Internal-Business-Process Perspective
92
6 ■
Learning and Growth Perspective
126
7 ■
Linking Balanced Scorecard Measures to Your Strategy
147
8 ■
Structure and Strategy
167
PART TWO: MANAGING BUSINESS STRATEGY
191
9 ■
Achieving Strategic Alignment: From Top to Bottom
199
10 ■
Targets, Resource Allocation, Initiatives, and Budgets
224
11-
Feedback and the Strategic Learning Process
250
12 ■
Implementing a Balanced Scorecard Management Program
272
Appendix: Building a Balanced Scorecard
294
Index
313
About the Authors
323
|
| any_adam_object | 1 |
| author | Kaplan, Robert S. 1940- Norton, David P. 1941- |
| author_GND | (DE-588)121206815 (DE-588)171632273 |
| author_facet | Kaplan, Robert S. 1940- Norton, David P. 1941- |
| author_role | aut aut |
| author_sort | Kaplan, Robert S. 1940- |
| author_variant | r s k rs rsk d p n dp dpn |
| building | Verbundindex |
| bvnumber | BV011019148 |
| callnumber-first | H - Social Science |
| callnumber-label | HD56 |
| callnumber-raw | HD56.K35 1996 |
| callnumber-search | HD56.K35 1996 |
| callnumber-sort | HD 256 K35 41996 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 300 QP 320 QP 361 |
| classification_tum | WIR 895f WIR 896f WIR 547f |
| ctrlnum | (OCoLC)318165842 (DE-599)BVBBV011019148 |
| dewey-full | 658.4/01220 658.4012 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/012 20 658.4012 |
| dewey-search | 658.4/012 20 658.4012 |
| dewey-sort | 3658.4 212 220 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>03062nam a2200709 c 4500</leader><controlfield tag="001">BV011019148</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20170222 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">961023s1996 xxud||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0875846513</subfield><subfield code="9">0-87584-651-3</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)318165842</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV011019148</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">XD-US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-384</subfield><subfield code="a">DE-19</subfield><subfield code="a">DE-91</subfield><subfield code="a">DE-863</subfield><subfield code="a">DE-862</subfield><subfield code="a">DE-N2</subfield><subfield code="a">DE-1049</subfield><subfield code="a">DE-521</subfield><subfield code="a">DE-522</subfield><subfield code="a">DE-83</subfield><subfield code="a">DE-2070s</subfield><subfield code="a">DE-188</subfield><subfield code="a">DE-B768</subfield><subfield code="a">DE-634</subfield><subfield code="a">DE-473</subfield><subfield code="a">DE-355</subfield><subfield code="a">DE-20</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD56.K35 1996</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4/012 20</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4012</subfield><subfield code="b">K164</subfield><subfield code="2">20/ ed.</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 300</subfield><subfield code="0">(DE-625)141850:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 320</subfield><subfield code="0">(DE-625)141853:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 361</subfield><subfield code="0">(DE-625)141870:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 895f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 896f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 547f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Kaplan, Robert S.</subfield><subfield code="d">1940-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)121206815</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The balanced scorecard</subfield><subfield code="b">translating strategy into action</subfield><subfield code="c">Robert S. Kaplan ; David P. Norton</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Boston, Mass.</subfield><subfield code="b">Harvard Business School Press</subfield><subfield code="c">1996</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XI, 322 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Hier auch später erschienene, unveränderte Nachdrucke</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Efectividad organizacional</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Planificación empresarial</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Planificación estratégica</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Productividad industrial - Mediciones</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Industrial productivity -- Measurement</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Strategic planning</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Organizational effectiveness -- Evaluation</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Methode</subfield><subfield code="0">(DE-588)4038971-6</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Balanced Scorecard</subfield><subfield code="0">(DE-588)4568727-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kennzahlensystem</subfield><subfield code="0">(DE-588)4199312-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Managementinformationssystem</subfield><subfield code="0">(DE-588)4074518-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Strategisches Management</subfield><subfield code="0">(DE-588)4124261-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Controlling</subfield><subfield code="0">(DE-588)4070102-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Leistungsmessung</subfield><subfield code="0">(DE-588)4167290-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Strategisches Management</subfield><subfield code="0">(DE-588)4124261-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Methode</subfield><subfield code="0">(DE-588)4038971-6</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Controlling</subfield><subfield code="0">(DE-588)4070102-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Leistungsmessung</subfield><subfield code="0">(DE-588)4167290-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="2"><subfield code="a">Kennzahlensystem</subfield><subfield code="0">(DE-588)4199312-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="3"><subfield code="a">Managementinformationssystem</subfield><subfield code="0">(DE-588)4074518-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Balanced Scorecard</subfield><subfield code="0">(DE-588)4568727-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Norton, David P.</subfield><subfield code="d">1941-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)171632273</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://lcweb.loc.gov/catdir/toc/96010216.html</subfield><subfield code="3">Table of Contents</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">Digitalisierung UB Bamberg - ADAM Catalogue Enrichment</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007376686&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-007376686</subfield></datafield></record></collection> |
| id | DE-604.BV011019148 |
| illustrated | Illustrated |
| indexdate | 2025-02-20T06:37:27Z |
| institution | BVB |
| isbn | 0875846513 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007376686 |
| oclc_num | 318165842 |
| open_access_boolean | |
| owner | DE-384 DE-19 DE-BY-UBM DE-91 DE-BY-TUM DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-N2 DE-1049 DE-521 DE-522 DE-83 DE-2070s DE-188 DE-B768 DE-634 DE-473 DE-BY-UBG DE-355 DE-BY-UBR DE-20 |
| owner_facet | DE-384 DE-19 DE-BY-UBM DE-91 DE-BY-TUM DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-N2 DE-1049 DE-521 DE-522 DE-83 DE-2070s DE-188 DE-B768 DE-634 DE-473 DE-BY-UBG DE-355 DE-BY-UBR DE-20 |
| physical | XI, 322 S. graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Harvard Business School Press |
| record_format | marc |
| spellingShingle | Kaplan, Robert S. 1940- Norton, David P. 1941- The balanced scorecard translating strategy into action Efectividad organizacional Planificación empresarial Planificación estratégica Productividad industrial - Mediciones Industrial productivity -- Measurement Strategic planning Organizational effectiveness -- Evaluation Methode (DE-588)4038971-6 gnd Balanced Scorecard (DE-588)4568727-4 gnd Kennzahlensystem (DE-588)4199312-3 gnd Managementinformationssystem (DE-588)4074518-1 gnd Strategisches Management (DE-588)4124261-0 gnd Controlling (DE-588)4070102-5 gnd Leistungsmessung (DE-588)4167290-2 gnd |
| subject_GND | (DE-588)4038971-6 (DE-588)4568727-4 (DE-588)4199312-3 (DE-588)4074518-1 (DE-588)4124261-0 (DE-588)4070102-5 (DE-588)4167290-2 |
| title | The balanced scorecard translating strategy into action |
| title_auth | The balanced scorecard translating strategy into action |
| title_exact_search | The balanced scorecard translating strategy into action |
| title_full | The balanced scorecard translating strategy into action Robert S. Kaplan ; David P. Norton |
| title_fullStr | The balanced scorecard translating strategy into action Robert S. Kaplan ; David P. Norton |
| title_full_unstemmed | The balanced scorecard translating strategy into action Robert S. Kaplan ; David P. Norton |
| title_short | The balanced scorecard |
| title_sort | the balanced scorecard translating strategy into action |
| title_sub | translating strategy into action |
| topic | Efectividad organizacional Planificación empresarial Planificación estratégica Productividad industrial - Mediciones Industrial productivity -- Measurement Strategic planning Organizational effectiveness -- Evaluation Methode (DE-588)4038971-6 gnd Balanced Scorecard (DE-588)4568727-4 gnd Kennzahlensystem (DE-588)4199312-3 gnd Managementinformationssystem (DE-588)4074518-1 gnd Strategisches Management (DE-588)4124261-0 gnd Controlling (DE-588)4070102-5 gnd Leistungsmessung (DE-588)4167290-2 gnd |
| topic_facet | Efectividad organizacional Planificación empresarial Planificación estratégica Productividad industrial - Mediciones Industrial productivity -- Measurement Strategic planning Organizational effectiveness -- Evaluation Methode Balanced Scorecard Kennzahlensystem Managementinformationssystem Strategisches Management Controlling Leistungsmessung |
| url | http://lcweb.loc.gov/catdir/toc/96010216.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007376686&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT kaplanroberts thebalancedscorecardtranslatingstrategyintoaction AT nortondavidp thebalancedscorecardtranslatingstrategyintoaction |
Indexes
THWS Würzburg Zentralbibliothek Lesesaal
| Call Number: |
1000 QP 320 K17 B1 |
|---|---|
| Copy 1 | ausleihbar Available Place a Hold |
THWS Schweinfurt Zentralbibliothek Lesesaal
| Call Number: |
2000 QP 320 K17 B1 |
|---|---|
| Copy 1 | ausleihbar Available Place a Hold |