A practical guide to business process re-engineering:
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Aldershot [u.a.]
Gower
1996
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | IX, 159 S. Ill. |
| ISBN: | 0566075776 |
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MARC
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Record in the Search Index
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| adam_text | Contents
List of Figures vii
Preface ix
1 An Introduction to Business Process Re engineering 1
2 Managing by Process 11
3 An Overview of Business Process Re engineering 27
4 Requirements for Success 37
5 Roles and Resources 45
6 Structuring Business Process Re engineering 61
7 Understanding the Process 75
8 Mapping the Process 87
9 Tools 105
10 Principles 121
11 Managing the Change 145
Further Reading 155
Index 157
V
List of Figures
2.1 Process inputs and outputs 16
6.1 Prioritizing processes 71
8.1 Process environment diagram 89
8.2 Original process environment diagram 90
8.3 Data flow diagram 92
8.4 Second level data flow diagram 93
8.5 Process dictionary 95
8.6 Input/output consistency 96
8.7 Recommended symbols for use on flow charts 98
8.8 Flow chart for job repair process 100
8.9 Data flow diagram for job repair process 101
9.1 Nine dot problem 108
9.2 Solution to the nine dot problem 108
10.1 PC purchasing process 124
10.2 Re engineered PC installation process 126
10.3 Sales lead handling process 128
10.4 Changing role of suppliers in the purchasing process 131
10.5 Installing a Local Area Network (LAN) 133
vii
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| any_adam_object | 1 |
| author | Robson, Mike Ullah, Philip |
| author_facet | Robson, Mike Ullah, Philip |
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| bvnumber | BV011018772 |
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| ctrlnum | (OCoLC)832645474 (DE-599)BVBBV011018772 |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4063 |
| dewey-search | 658.4063 |
| dewey-sort | 3658.4063 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| indexdate | 2024-07-09T18:02:40Z |
| institution | BVB |
| isbn | 0566075776 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007376354 |
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| physical | IX, 159 S. Ill. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Gower |
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| spelling | Robson, Mike Verfasser aut A practical guide to business process re-engineering Mike Robson and Philip Ullah Aldershot [u.a.] Gower 1996 IX, 159 S. Ill. txt rdacontent n rdamedia nc rdacarrier Unternehmen (DE-588)4061963-1 gnd rswk-swf Reengineering (DE-588)4404560-8 gnd rswk-swf Reengineering (DE-588)4404560-8 s Unternehmen (DE-588)4061963-1 s DE-604 Ullah, Philip Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007376354&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Robson, Mike Ullah, Philip A practical guide to business process re-engineering Unternehmen (DE-588)4061963-1 gnd Reengineering (DE-588)4404560-8 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4404560-8 |
| title | A practical guide to business process re-engineering |
| title_auth | A practical guide to business process re-engineering |
| title_exact_search | A practical guide to business process re-engineering |
| title_full | A practical guide to business process re-engineering Mike Robson and Philip Ullah |
| title_fullStr | A practical guide to business process re-engineering Mike Robson and Philip Ullah |
| title_full_unstemmed | A practical guide to business process re-engineering Mike Robson and Philip Ullah |
| title_short | A practical guide to business process re-engineering |
| title_sort | a practical guide to business process re engineering |
| topic | Unternehmen (DE-588)4061963-1 gnd Reengineering (DE-588)4404560-8 gnd |
| topic_facet | Unternehmen Reengineering |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007376354&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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