APA-Zitierstil (7. Ausg.)

Robson, M., & Ullah, P. (1996). A practical guide to business process re-engineering. Gower.

Chicago-Zitierstil (17. Ausg.)

Robson, Mike, und Philip Ullah. A Practical Guide to Business Process Re-engineering. Aldershot [u.a.]: Gower, 1996.

MLA-Zitierstil (9. Ausg.)

Robson, Mike, und Philip Ullah. A Practical Guide to Business Process Re-engineering. Gower, 1996.