Zairi, M., & Leonard, P. (1996). Practical benchmarking: The complete guide. Chapman & Hall.
Chicago Style (17th ed.) CitationZairi, Mohamed, and Paul Leonard. Practical Benchmarking: The Complete Guide. London u.a: Chapman & Hall, 1996.
MLA (9th ed.) CitationZairi, Mohamed, and Paul Leonard. Practical Benchmarking: The Complete Guide. Chapman & Hall, 1996.
Warning: These citations may not always be 100% accurate.