Information systems in organizations: improving business processes
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London [u.a.]
Chapman & Hall
1996
|
| Edition: | 1. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XIX, 441 S. graph. Darst. |
| ISBN: | 041262530X |
Staff View
MARC
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Record in the Search Index
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| adam_text | Contents
Preface ix
Acknowledgements xiii
Overview xiv
1. Basics and the fundamental problem 1
Initial overview 1
Business processes 5
The need for information 9
Information services needed 11
The collective organizational problem 15
Improvements to processes and information
services 22
Business process and analysis issues 24
Methods of development 30
Concepts required to describe situations 35
Self check 36
2. Modelling business and information needs 40
Actions 43
Factors affecting improvement in processes and
actions 47
Issues about modelling 51
Some simple modelling 59
Modelling the real world 61
Modelling as an information system 63
Modelling current to future IS 65
Modelling issues many representations 66
Analysis methods and skills 71
Some conceptual modelling issues and terms ... 76
Self check 80
3. Business planning and strategy 84
Planning of business processes and information
systems 85
Choices during planning 87
Facets of business systems and information
systems planning 90
Business strategic planning 92
BSP activities 97
Self check 107
4. Management 109
Management styles 110
Management issues of starting and of
modelling 110
Feasibility H2
What facilities to provide 117
Attenuation and amplification 121
Teams 123
Actions and managing them 123
Control aspects of managing 130
Self check 135
5. What is a process? 138
Defining processes 139
Key concepts 144
A worked example 146
Self check 158
6. Analysing and describing processes 161
Simple metamodels 161
Level II process descriptions 173
Information flow diagrams and data flow
diagrams 174
Data analysis 188
Self check 195
7. Approaches 197
The tripartite assumption 199
Summary of available approaches 202
Waterfall approach 203
Interleaving and gradual development 206
Structured approach 209
Systems approach 213
Planning approach 214
Information architecture approach 215
Data analysis approach 216
Prototyping approach 217
Product set approach 218
Participative approach 218
Automated tools and software engineering
approach 219
Self check 222
8. Business and information systems principles .... 224
Physical and mental basic concepts 225
Problem handling 233
Scope of information systems 240
How getting help may go wrong 242
Mental, conceptual, logical and physical
models 243
Self check 245
9. Phases, methods, activities and techniques 249
Phases 249
Methods 261
Techniques 265
Self check 282
10. Cost analysis for business processes 284
Key cost concepts 284
Cost classification and collection 286
Cost objectives 289
Product and infrastructure costs 292
Allocating overhead costs 293
Opportunity costs 293
Activity based costing 294
Self check 296
11. Analysing and describing data 297
Purpose and form of models 298
Table structures corresponding to entities and
attributes 300
Desirable properties of conceptual data models . . 309
Internal representations and logical models . . . 324
Self check 325
12. A framework 330
Contingency and choosing a development
method 333
Styles of development 340
Useofmetamodels 345
Aspects of rationalizing something 346
Evolution of facilities 350
Self check 352
13. Conclusions and advice to practitioners 353
Conclusions 353
Advice and discussion for practitioners 363
Epilogue 370
Appendix A Notes on chapters 371
Appendix B Solutions 377
Appendix C Bibliography 406
Appendix D Glossary 414
Index . . 424
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| indexdate | 2024-07-09T17:59:12Z |
| institution | BVB |
| isbn | 041262530X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007218709 |
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| physical | XIX, 441 S. graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
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| publisher | Chapman & Hall |
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| spelling | Maddison, Richard Verfasser aut Information systems in organizations improving business processes Richard Maddison and Geoffrey Darnton 1. ed. London [u.a.] Chapman & Hall 1996 XIX, 441 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier ledelsesinformationssystemer virksomhedens strategi Betriebliches Informationssystem (DE-588)4069386-7 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Betriebliches Informationssystem (DE-588)4069386-7 s DE-604 Darnton, Geoffrey Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007218709&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Maddison, Richard Darnton, Geoffrey Information systems in organizations improving business processes ledelsesinformationssystemer virksomhedens strategi Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| subject_GND | (DE-588)4069386-7 (DE-588)4123623-3 |
| title | Information systems in organizations improving business processes |
| title_auth | Information systems in organizations improving business processes |
| title_exact_search | Information systems in organizations improving business processes |
| title_full | Information systems in organizations improving business processes Richard Maddison and Geoffrey Darnton |
| title_fullStr | Information systems in organizations improving business processes Richard Maddison and Geoffrey Darnton |
| title_full_unstemmed | Information systems in organizations improving business processes Richard Maddison and Geoffrey Darnton |
| title_short | Information systems in organizations |
| title_sort | information systems in organizations improving business processes |
| title_sub | improving business processes |
| topic | ledelsesinformationssystemer virksomhedens strategi Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| topic_facet | ledelsesinformationssystemer virksomhedens strategi Betriebliches Informationssystem Lehrbuch |
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