Beyond patient satisfaction: building patient loyalty
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Ann Arbor, Mich.
Health Administration Press
1991
|
Schriftenreihe: | Managment series
|
Schlagworte: | |
Beschreibung: | X, 279 S. |
ISBN: | 0910701709 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
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035 | |a (OCoLC)23691476 | ||
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041 | 0 | |a eng | |
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050 | 0 | |a R727.3 | |
082 | 0 | |a 362.1/068/8 |2 20 | |
084 | |a QX 730 |0 (DE-625)142191: |2 rvk | ||
100 | 1 | |a MacStravic, Robin E. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Beyond patient satisfaction |b building patient loyalty |c R. Scott MacStravic |
264 | 1 | |a Ann Arbor, Mich. |b Health Administration Press |c 1991 | |
300 | |a X, 279 S. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
490 | 0 | |a Managment series | |
650 | 4 | |a Consumer Satisfaction | |
650 | 4 | |a Marketing of Health Services | |
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650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Gesundheitswesen |0 (DE-588)4020775-4 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
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any_adam_object | |
author | MacStravic, Robin E. |
author_facet | MacStravic, Robin E. |
author_role | aut |
author_sort | MacStravic, Robin E. |
author_variant | r e m re rem |
building | Verbundindex |
bvnumber | BV010803044 |
callnumber-first | R - Medicine |
callnumber-label | R727 |
callnumber-raw | R727.3 |
callnumber-search | R727.3 |
callnumber-sort | R 3727.3 |
callnumber-subject | R - General Medicine |
classification_rvk | QX 730 |
ctrlnum | (OCoLC)23691476 (DE-599)BVBBV010803044 |
dewey-full | 362.1/068/8 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 362 - Social problems and services to groups |
dewey-raw | 362.1/068/8 |
dewey-search | 362.1/068/8 |
dewey-sort | 3362.1 268 18 |
dewey-tens | 360 - Social problems and services; associations |
discipline | Soziologie Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV010803044 |
illustrated | Not Illustrated |
indexdate | 2024-07-09T17:59:09Z |
institution | BVB |
isbn | 0910701709 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007216886 |
oclc_num | 23691476 |
open_access_boolean | |
owner | DE-945 |
owner_facet | DE-945 |
physical | X, 279 S. |
publishDate | 1991 |
publishDateSearch | 1991 |
publishDateSort | 1991 |
publisher | Health Administration Press |
record_format | marc |
series2 | Managment series |
spelling | MacStravic, Robin E. Verfasser aut Beyond patient satisfaction building patient loyalty R. Scott MacStravic Ann Arbor, Mich. Health Administration Press 1991 X, 279 S. txt rdacontent n rdamedia nc rdacarrier Managment series Consumer Satisfaction Marketing of Health Services Patient satisfaction Marketing (DE-588)4037589-4 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Gesundheitswesen (DE-588)4020775-4 gnd rswk-swf Gesundheitswesen (DE-588)4020775-4 s Dienstleistung (DE-588)4012178-1 s Marketing (DE-588)4037589-4 s DE-604 |
spellingShingle | MacStravic, Robin E. Beyond patient satisfaction building patient loyalty Consumer Satisfaction Marketing of Health Services Patient satisfaction Marketing (DE-588)4037589-4 gnd Dienstleistung (DE-588)4012178-1 gnd Gesundheitswesen (DE-588)4020775-4 gnd |
subject_GND | (DE-588)4037589-4 (DE-588)4012178-1 (DE-588)4020775-4 |
title | Beyond patient satisfaction building patient loyalty |
title_auth | Beyond patient satisfaction building patient loyalty |
title_exact_search | Beyond patient satisfaction building patient loyalty |
title_full | Beyond patient satisfaction building patient loyalty R. Scott MacStravic |
title_fullStr | Beyond patient satisfaction building patient loyalty R. Scott MacStravic |
title_full_unstemmed | Beyond patient satisfaction building patient loyalty R. Scott MacStravic |
title_short | Beyond patient satisfaction |
title_sort | beyond patient satisfaction building patient loyalty |
title_sub | building patient loyalty |
topic | Consumer Satisfaction Marketing of Health Services Patient satisfaction Marketing (DE-588)4037589-4 gnd Dienstleistung (DE-588)4012178-1 gnd Gesundheitswesen (DE-588)4020775-4 gnd |
topic_facet | Consumer Satisfaction Marketing of Health Services Patient satisfaction Marketing Dienstleistung Gesundheitswesen |
work_keys_str_mv | AT macstravicrobine beyondpatientsatisfactionbuildingpatientloyalty |