The myths of Japanese quality:
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, N. J.
Prentice Hall
1995
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | X, 338 S. |
| ISBN: | 0131808036 |
Staff View
MARC
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| 650 | 7 | |a Qualité totale - Gestion - Japon |2 ram | |
| 650 | 7 | |a Relations avec la clientèle - Japon |2 ram | |
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Record in the Search Index
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|---|---|
| adam_text | Contents
PrefaCeJ^T^ ^W M v
About mMtvjmms ^^ ix
Chapter l Focusing on the Images J^ ^^
and Myths jffff* x
Chapter 2 Shattering the Myths: C|
Life in Japan EB 14
Chapter 3 The Images of Tatemae ^^ ^ 36
Chapter 4 What Is Quality? 48
Chapter 5 The Magic Words
of the Deming Management Method 56
ill
iv The Myths of Japanese Quality
Chapter 6 More Magic Words of Quality 69
Chapter 7 Is there a Quality Gap? 87
Chapter 8 Myth 1: Japanese Companies Are More
Advanced Technologically 117
Chapter 9 Myth 2: Foreign Products Don t Sell in Japan
Because of their Poor Quality 133
Chapter 10 Myth 3: Japanese Consumers are
the Smartest in the World 152
Chapter 11 Myth 4: Japanese Companies Listen to and are
Responsive to Consumers 164
Chapter 12 Myth 5: Japanese Companies Practice
Quality Management Methods 182
Chapter 13 Myth 6: The Japanese Educational System Is
Responsible for Workers Producing
High Quality Products 205
Chapter 14 Myth 7: Japanese Workers Produce
Higher Quality Products Because their
Companies Treat them Better 236
Chapter 15 Myth 8: Japanese Productivity
Is Higher than U.S. Productivity 260
Chapter 16 Myth 9: Japan Has Embraced Quality Principles
that Were Rejected in Other Countries 277
Chapter 17 Myth 10: Quality is a Result
of the Discipline of Japanese Workers 288
Chapter 18 The Mechanisms of Tatemae 301
Chapter 19 Consequences 317
Index 329
|
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| author | Eberts, Ray Eberts, Cindelyn |
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| classification_rvk | QP 321 QP 624 |
| ctrlnum | (OCoLC)32274929 (DE-599)BVBBV010674795 |
| dewey-full | 658.5/62/0952 658.560952 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| dewey-search | 658.5/62/0952 658.560952 |
| dewey-sort | 3658.5 262 3952 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-09T17:57:00Z |
| institution | BVB |
| isbn | 0131808036 |
| language | English |
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| physical | X, 338 S. |
| publishDate | 1995 |
| publishDateSearch | 1995 |
| publishDateSort | 1995 |
| publisher | Prentice Hall |
| record_format | marc |
| spelling | Eberts, Ray Verfasser aut The myths of Japanese quality Ray and Cindelyn Eberts Upper Saddle River, N. J. Prentice Hall 1995 X, 338 S. txt rdacontent n rdamedia nc rdacarrier Kwaliteitszorg gtt Qualité - Contrôle - Japon ram Qualité des produits - Japon ram Qualité totale - Gestion - Japon ram Relations avec la clientèle - Japon ram Customer services Japan Quality control Japan Quality of products Japan Total quality management Japan Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Japan (DE-588)4028495-5 gnd rswk-swf Japan (DE-588)4028495-5 g Qualitätsmanagement (DE-588)4219057-5 s DE-604 Eberts, Cindelyn Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007123659&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Eberts, Ray Eberts, Cindelyn The myths of Japanese quality Kwaliteitszorg gtt Qualité - Contrôle - Japon ram Qualité des produits - Japon ram Qualité totale - Gestion - Japon ram Relations avec la clientèle - Japon ram Customer services Japan Quality control Japan Quality of products Japan Total quality management Japan Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4028495-5 |
| title | The myths of Japanese quality |
| title_auth | The myths of Japanese quality |
| title_exact_search | The myths of Japanese quality |
| title_full | The myths of Japanese quality Ray and Cindelyn Eberts |
| title_fullStr | The myths of Japanese quality Ray and Cindelyn Eberts |
| title_full_unstemmed | The myths of Japanese quality Ray and Cindelyn Eberts |
| title_short | The myths of Japanese quality |
| title_sort | the myths of japanese quality |
| topic | Kwaliteitszorg gtt Qualité - Contrôle - Japon ram Qualité des produits - Japon ram Qualité totale - Gestion - Japon ram Relations avec la clientèle - Japon ram Customer services Japan Quality control Japan Quality of products Japan Total quality management Japan Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Kwaliteitszorg Qualité - Contrôle - Japon Qualité des produits - Japon Qualité totale - Gestion - Japon Relations avec la clientèle - Japon Customer services Japan Quality control Japan Quality of products Japan Total quality management Japan Qualitätsmanagement Japan |
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