The management of quality and its control:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London u.a.
Chapman & Hall
1996
|
| Edition: | 1. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XII, 413 S. graph. Darst. |
| ISBN: | 0412557207 |
Staff View
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| 245 | 1 | 0 | |a The management of quality and its control |c Charles S. Tapiero |
| 250 | |a 1. ed. | ||
| 264 | 1 | |a London u.a. |b Chapman & Hall |c 1996 | |
| 300 | |a XII, 413 S. |b graph. Darst. | ||
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| 650 | 7 | |a Qualité totale |2 ram | |
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Record in the Search Index
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| adam_text | Contents
Introduction ix
1 The concept and the definition of quality 1
1.1 Introduction 1
1.2 The concept of quality 1
1.3 Quality and uncertainty 4
1.4 Quality in manufacturing 6
1.5 Quality and services 10
1.6 A Historical evolution of quality approaches 16
References 22
Appendix l.A 24
2 Total Quality Management 27
2.1 Introduction 27
2.2 Measurements and controls in TQM 32
2.3 Approaches to TQM and quality improvement 43
2.4 Certification and ISO 9000/9004 53
2.5 Examples and applications 57
2.6 Total Productive Maintenance (TPM) 63
2.7 Reengineering and TQM 64
2.8 Implementation 66
References 69
Additional references 71
3 The tools of quality control and its management 73
3.1 Introduction 73
3.2 The tools of TQM 74
3.3 A statistical refresher 91
3.4 The reliability function 111
References 114
Appendix 3.A 115
Appendix 3.B 116
4 Decision theory and the management of quality 121
vi Contents
4.1 Introduction 121
4.2 Formulation of problems under uncertainty 122
4.3 Examples and applications 125
4.4 Decision rules 131
4.5 Bayes rule and Bayesian decision making 138
References 148
Additional references 149
Mathematical appendix 150
5 Inspection and acceptance sampling 153
5.1 Introduction 153
5.2 Acceptance sampling 155
5.3 Rectifying inspection 172
5.4 Variables sampling plans 173
5.5 Inspection in a continuous process 176
5.6 Economic inspection sampling 178
References 186
Additional references 187
Appendix 5.A 188
6 Control charts 191
6.1 Introduction 191
6.2 Process capability 196
6.3 Constructing control charts 202
6.4 Pre control 217
6.5 Control charts and the ARL 219
6.6 CUSUM Charts 221
6.7 Interpreting charts 225
6.8 Economic control charts 227
6.9 The practice of control charts 228
References 233
Additional references 234
Appendix 6.A 235
7 Experimental and robust design 239
7.1 Introduction 239
7.2 The experimental design approach 241
7.3 Experimental design 249
7.4 Factorial experiments 255
7.5 Robust design 289
References 309
Additional references 312
Appendix 7.A 312
Appendix 7.B 320
Contents vii
8 Strategic issues, producer supplier relationships and the
economics of quality 323
8.1 Introduction 323
8.2 Strategic issues and quality management 325
8.3 Audits and why do we have problems? 331
8.4 Contract and producer supplier relationships 337
8.5 Quality and contracts: In practice 339
8.6 Technology and strategic quality management 350
8.7 Information technology and quality 354
References 357
Appendix 8.A 358
Appendix 8.B 366
9 The control of quality in a temporal setting 369
9.1 Introduction 369
9.2 CSP, MA, EWMA, ARIMA and other models 369
9.3 Filtering and the management of quality 380
9.4 Applications 388
9.5 Control of the Range Process 391
9.6 Design of control schemes and economic charts 393
9.7 Other problems 395
References 399
Index 403
|
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| isbn | 0412557207 |
| language | English |
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| physical | XII, 413 S. graph. Darst. |
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| publisher | Chapman & Hall |
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| spelling | Tapiero, Charles S. Verfasser aut The management of quality and its control Charles S. Tapiero 1. ed. London u.a. Chapman & Hall 1996 XII, 413 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Assurance qualité ram Kwaliteitszorg gtt Methodologie gtt Qualité - Contrôle ram Qualité totale ram Methode Quality control Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007083695&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Tapiero, Charles S. The management of quality and its control Assurance qualité ram Kwaliteitszorg gtt Methodologie gtt Qualité - Contrôle ram Qualité totale ram Methode Quality control Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4219057-5 |
| title | The management of quality and its control |
| title_auth | The management of quality and its control |
| title_exact_search | The management of quality and its control |
| title_full | The management of quality and its control Charles S. Tapiero |
| title_fullStr | The management of quality and its control Charles S. Tapiero |
| title_full_unstemmed | The management of quality and its control Charles S. Tapiero |
| title_short | The management of quality and its control |
| title_sort | the management of quality and its control |
| topic | Assurance qualité ram Kwaliteitszorg gtt Methodologie gtt Qualité - Contrôle ram Qualité totale ram Methode Quality control Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Assurance qualité Kwaliteitszorg Methodologie Qualité - Contrôle Qualité totale Methode Quality control Total quality management Qualitätsmanagement |
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