APA (7th ed.) Citation

Waller, J., Allen, D., & Burns, A. (1995). The TQM toolkit: A guide to practical techniques for total quality management (1. publ.). Kogan Page.

Chicago Style (17th ed.) Citation

Waller, Jenny, Derek Allen, and Andrew Burns. The TQM Toolkit: A Guide to Practical Techniques for Total Quality Management. 1. publ. London: Kogan Page, 1995.

MLA (9th ed.) Citation

Waller, Jenny, et al. The TQM Toolkit: A Guide to Practical Techniques for Total Quality Management. 1. publ. Kogan Page, 1995.