APA (7th ed.) Citation

Lynch, J. J. (1995). Customer loyalty and success (1. publ.). Macmillan.

Chicago Style (17th ed.) Citation

Lynch, James J. Customer Loyalty and Success. 1. publ. Basingstoke [u.a.]: Macmillan, 1995.

MLA (9th ed.) Citation

Lynch, James J. Customer Loyalty and Success. 1. publ. Macmillan, 1995.