Work psychology: understanding human behaviour in the workplace
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| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Pitman
1995
|
| Edition: | 2. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Literaturangaben |
| Physical Description: | XIII, 418 S. graph. Darst. |
| ISBN: | 0273603248 |
Staff View
MARC
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| 245 | 1 | 0 | |a Work psychology |b understanding human behaviour in the workplace |c John Arnold ; Ivan T. Robertson ; Cary L. Cooper |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a London |b Pitman |c 1995 | |
| 300 | |a XIII, 418 S. |b graph. Darst. | ||
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Record in the Search Index
| _version_ | 1804124855593861120 |
|---|---|
| adam_text | CONTENTS List of figures viii
List of case studies x
Preface xii
1 Perspectives on work organizations and cultures 1
Objectives • Introduction • Characteristics of organizations • Formal
organization structure • Structure, technology and environment • Organizations
as complex open systems • Organizations as metaphors • Summary • Test your
learning • Glossary of terms • References
2 Concepts of the person in work psychology 19
Objectives • Introduction • Basic psychology and work psychology • The
psychoanalytic approach • The trait approach • The behaviourist approach •
Phenomenological approaches • The social cognitive approach • Summary •
Test your learning • Glossary of terms • References
3 Work psychology: its origins, subject matter and research techniques 35
Objectives • Introduction • The origins of work psychology • Work psychology
today • Work psychology and common sense • Research techniques in work
psychology • Summary • Test your learning • Glossary of terms • References •
Appendix: Psychological associations in various countries
4 Basic statistics and data analysis in work psychology 59
Objectives • Introduction • Key principles in hypothesis testing • Some
common statistical tests • Other phenomena in statistical testing • Statistical
examples • Summary • Test your learning • Glossary of terms • References
5 Minority groups at work 85
Objectives • Introduction • Women at work • Ethnic minorities at work • The
disabled worker • Summary • Test your learning • Glossary of terms •
References
6 Individual differences 102
Objectives • Introduction • Cognitive ability • Intelligence tests • Trait views of
personality • Personality tests • Summary • Test your learning • Glossary of
terms • References
vi Contents
7 Personnel selection: design and validation 119
Objectives • Introduction • Job analysis • Using job analysis information •
Validation processes • Correlation and prediction • Other types of validity •
Reliability • Measuring work performance • Multiple versus single criteria •
Summary • Test your learning • Glossary of terms • References
8 Personnel selection and assessment processes: validity and utility 141
Objectives • Introduction • Personnel selection methods • Signs and samples •
How well do selection methods work? • The validity of personnel selection
procedures • Social and economic factors • Financial utility • Summary • Test
your learning • Glossary of terms • References
9 Attitudes at work 167
Objectives • Introduction • What is an attitude? • How are attitudes
measured? • Attitude change • Attitudes and behaviour • Job satisfaction •
Organizational commitment • Summary • Test your learning • Glossary of
terms • References
10 The analysis and modification of work behaviour 188
Objectives • Introduction • Conditioning and behaviour • Fundamentals of
conditioning: contiguity and contingency • Organizational behaviour
modification • Evaluating the effect of OB Mod • Putting more thought into OB
Mod • Summary • Test your learning • Glossary of terms • References
11 Approaches to work motivation 210
Objectives • Introduction • Overview of motivation • Common sense
approaches to motivation • Need theories • Expectancy theory what s in it for
me? • Justice theories am I being fairly treated? • Goal setting theory • Goal
setting and self regulation • Pay and motivation • Summary • Test your
learning • Glossary of terms • References
12 Perceiving people 234
Objectives • Introduction • Overview of person perception • Stereotypes •
Implicit personality theories and prototypes • Some other phenomena in person
perception • The target strikes back • Why did they do that? • Summary • Test
your learning • Glossary of terms • References
13 Decisions and negotiations at work 252
Objectives • Introduction • Decision making by individuals • Group decision
making • The wider organizational context • Negotiation • Industrial relations •
Summary • Test your learning • Glossary of terms • References
Contents vii
14 Leadership 283
Objectives • Introduction • Some important questions about leadership •
Leader focused approaches to leadership • From leader focused approaches to
contingency theories • Perceiving leadership • Summary • Test your learning •
Glossary of terms • References
15 Training and learning at work 307
Objectives • Introduction • Assessing needs • Training design • Training
transfer and evaluation • Summary • Test your learning • Glossary of terms •
References
16 Career choice and development 329
Objectives • Introduction • The foundations of career theory • Career choice •
Career and life stage approaches to career development • Work role transitions •
Career anchors and life themes • Career management techniques in
organizations • Gender and careers • Summary • Test your learning • Glossary
of terms • References
17 Work, stress and psychological well being 358
Objectives • Introduction • What is stress? • The costs of stress • What are the
sources of stress at work? • Factors intrinsic to the job • Role in the organization •
Relationships at work • Career development • Organizational structure and
climate • The stress of being unemployed • Summary • Test your learning •
Glossary of terms • References
18 Managing stress at work 381
Objectives • Introduction • A model of stress management intervention •
Employee assistance programmes and stress management training • Changing
the sources of workplace stress • Dealing with workplace stress: a problem
solving framework • Test your learning • Glossary of terms • References
19 Job redesign and new technology 391
Objectives • Introduction • Job redesign • New technology • Summary • Test
your learning • Glossary of terms • References
Index 413
CASE STUDIES Case studies are provided for those chapters which focus on a single topic in work psychology. The last case listed for
each chapter is suitable for a session of up to 1 hour. The other cases are usually short vignettes which take 10 20 min¬
utes to work on.
Minority groups at work
5.1 Female manager s relationship with boss 99
Personnel selection: design and validation
7.1 Using job analysis procedures 124
7.2 Personality and job performance 131
Personnel selection and assessment processes: validity and utility
8.1 Organization expansion and selection procedures 155
8.2 An opportunity for work psychology 156
Attitudes at work
9.1 A lunchtime drink 177
9.2 Attitudes to job search 183
The analysis and modification of work behaviour
10.1 Improving attendance with OB Mod 202
10.2 The effects of punishment on behaviour 205
Approaches to work motivation
11.1 The motivation to manage 215
11.2 Goal setting in a car repair shop 223
11.3 An unmotivated building inspector 228
Perceiving people
12.1 Stereotyping and social identity 239
12.2 Expectations and social reality 241
12.3 An interpersonal conflict at Homebuy 247
Decisions and negotiations at work
13.1 An upmarket move? 257
13.2 A soft drink product decision 266
13.3 A negotiation at Micro 277
13.4 To expand or not to expand? 276
Leadership
14.1 Transactional and transformational leadership 291
14.2 Using Fiedler s theories of leadership 295
14.3 Leadership and policy implementation 301
FIGURES 1.1 The organization chart for Savor
Products Unit, a subunit of
Ashbourne Pure Foods Ltd 3
1.2 Underlying dimensions of structure in
five organizations 5
1.3 Illustrative results from Woodward s
study 6
1.4 An open system view of an organiza¬
tion 7
1.5 Kotter s model of organizational
dynamics 12
2.1 The relationship between areas of
psychology 21
3.1 A simplified structure of psychological
theory 40
4.1 The normal distribution 63
4.2 Correlation 65
4.3 Cross products in correlation 66
4.4 Skewed distributions 67
4.5 Correlation and standard scores 80
5.1 Stress and women at work 88
6.1 The hierarchical structure of
human abilities 109
6.2 Guilford s structure of the intellect
model 109
6.3 The hierarchical organization of
personality 113
7.1 The personnel selection design and
validation process 125
7.2 Some hypothetical predictor and
criterion scores 126
7.3 Prediction of criterion scores from
selection test scores 127
7.4 A comparison of predictive and
concurrent designs 129
7.5 Graphical performance rating
scales of various kinds 133
7.6 Multiple item, BARS and BOS
rating scales 135
8.1 Using job analysis information 144
8.2 The effect of different validity co¬
efficients on the proportion hired 160
9.1 The theory of planned behaviour 176
10.1 Different schedules of
reinforcement 192
10.2 The reversal (ABAB) design
for evaluating an OB Mod
programme 200
10.3 The multiple baseline design
for evaluating an OB Mod
programme 201
10.4 Attendance rates at SJR Foods 202
10.5 Reciprocal determinism 203
11.1 Goal setting theory 220
11.2 Klein s integrated control theory
of work motivation 226
13.1 The Janis groupthink model 263
13.2 The general group problem
solving model 264
13.3 Negotiator concerns and
characteristic strategies 269
13.4 Psychology in industrial relations 273
15.1 A systematic approach to training 308
15.2 Part of a task analysis for the
assembly of a knock flat table 310
15.3 Pre experimental, experimental
and quasi experimental designs
for training evaluation studies 320
16.1 Holland s six types of vocational
personality 332
16.2 Prediger and Vansickle s career
dimensions in relation to Holland s
types 334
16.3 The transition cycle 339
17.1 The Cooper Cummings
framework 360
17.2 Medical extension of Yerkes
Dodson law 363
17.3 Dynamics of work stress 366
17.4 Sources of role stress at work 370
19.1 Hackman and Oldham s job
characteristics model 395
19.2 Kelly s twin track model of job
redesign 398
x case studies
Training and learning at work
15.1 Assessing the effectiveness of training 321
15.2 Training and organizational change 323
Career choice and development
16.1 Your own career decision making 336
16.2 Career stages 338
16.3 A successful laboratory technician 350
Work, stress and psychological well being
17.1 Type A behavioural pattern 376
17.2 Sources of stress on male managers at work and at home 378
Managing stress at work
18.1 Managing your time 388
Job redesign and new technology
19.1 Bicycle assembly at Wheelspin 397
19.2 New technology at Topspec Engineering 407
|
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| id | DE-604.BV010424761 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:52:18Z |
| institution | BVB |
| isbn | 0273603248 |
| language | English |
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| physical | XIII, 418 S. graph. Darst. |
| publishDate | 1995 |
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| spelling | Arnold, John 1735-1799 Verfasser (DE-588)120898780 aut Work psychology understanding human behaviour in the workplace John Arnold ; Ivan T. Robertson ; Cary L. Cooper 2. ed. London Pitman 1995 XIII, 418 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturangaben Arbeids- en organisatiepsychologie gtt Travail - Aspect psychologique ram Psychologie Psychology, Industrial Work Psychological aspects Arbeitspsychologie (DE-588)4002767-3 gnd rswk-swf Arbeitspsychologie (DE-588)4002767-3 s DE-604 Robertson, Ivan T. Verfasser aut Cooper, Cary 1940- Verfasser (DE-588)120323915 aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006945501&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Arnold, John 1735-1799 Robertson, Ivan T. Cooper, Cary 1940- Work psychology understanding human behaviour in the workplace Arbeids- en organisatiepsychologie gtt Travail - Aspect psychologique ram Psychologie Psychology, Industrial Work Psychological aspects Arbeitspsychologie (DE-588)4002767-3 gnd |
| subject_GND | (DE-588)4002767-3 |
| title | Work psychology understanding human behaviour in the workplace |
| title_auth | Work psychology understanding human behaviour in the workplace |
| title_exact_search | Work psychology understanding human behaviour in the workplace |
| title_full | Work psychology understanding human behaviour in the workplace John Arnold ; Ivan T. Robertson ; Cary L. Cooper |
| title_fullStr | Work psychology understanding human behaviour in the workplace John Arnold ; Ivan T. Robertson ; Cary L. Cooper |
| title_full_unstemmed | Work psychology understanding human behaviour in the workplace John Arnold ; Ivan T. Robertson ; Cary L. Cooper |
| title_short | Work psychology |
| title_sort | work psychology understanding human behaviour in the workplace |
| title_sub | understanding human behaviour in the workplace |
| topic | Arbeids- en organisatiepsychologie gtt Travail - Aspect psychologique ram Psychologie Psychology, Industrial Work Psychological aspects Arbeitspsychologie (DE-588)4002767-3 gnd |
| topic_facet | Arbeids- en organisatiepsychologie Travail - Aspect psychologique Psychologie Psychology, Industrial Work Psychological aspects Arbeitspsychologie |
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