The reward and recognition process in total quality management:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Milwaukee, Wis.
ASQC Quality Press
1995
|
| Series: | The ASQC total quality management series
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XIII, 164 S. graph. Darst. |
| ISBN: | 0873893069 |
Staff View
MARC
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| 490 | 0 | |a The ASQC total quality management series | |
| 650 | 4 | |a Motivation (Psychologie) | |
| 650 | 4 | |a Qualité totale | |
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| 650 | 4 | |a Reward (Psychology) | |
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Record in the Search Index
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|---|---|
| adam_text | Contents
List of Illustrations ix
Preface xi
Acknowledgments xiii
Chapter 1 Introduction to Total Quality Management 1
Definition of TQM 2
Leading Voices in the Quality Movement 5
The Baldrige Award 10
The Organizational Structure of TQM 11
PART I The Reward and Recognition Process 15
Chapter 2 Principles of the Reward and Recognition Process 17
Reward 18
Pay as Reward 21
Recognition 26
The Operation of a Hypothetical Reward
and Recognition Process 29
Chapter 3 Motivational Bases of Reward and Recognition 35
Reinforcement Theory 36
Expectancy Theory 39
Goal Setting Theory 43
Job Characteristics Model 47
Summary of Motivational Principles for TQM 49
Chapter 4 Organizational Examples of the Reward
and Recognition Process 53
Manufacturing Sector 53
Service Sector 63
Public Service Sector 65
International Sector 68
Chapter 5 Performance Evaluation and the Reward
and Recognition Process 83
|
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| id | DE-604.BV010318849 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:50:26Z |
| institution | BVB |
| isbn | 0873893069 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006866598 |
| oclc_num | 31172857 |
| open_access_boolean | |
| owner | DE-739 DE-384 |
| owner_facet | DE-739 DE-384 |
| physical | XIII, 164 S. graph. Darst. |
| publishDate | 1995 |
| publishDateSearch | 1995 |
| publishDateSort | 1995 |
| publisher | ASQC Quality Press |
| record_format | marc |
| series2 | The ASQC total quality management series |
| spelling | Knouse, Stephen B. Verfasser aut The reward and recognition process in total quality management Stephen B. Knouse Milwaukee, Wis. ASQC Quality Press 1995 XIII, 164 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier The ASQC total quality management series Motivation (Psychologie) Qualité totale Récompense (Psychologie) Motivation (Psychology) Reward (Psychology) Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Anreiz (DE-588)4133767-0 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s Anreiz (DE-588)4133767-0 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006866598&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Knouse, Stephen B. The reward and recognition process in total quality management Motivation (Psychologie) Qualité totale Récompense (Psychologie) Motivation (Psychology) Reward (Psychology) Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd Anreiz (DE-588)4133767-0 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4133767-0 |
| title | The reward and recognition process in total quality management |
| title_auth | The reward and recognition process in total quality management |
| title_exact_search | The reward and recognition process in total quality management |
| title_full | The reward and recognition process in total quality management Stephen B. Knouse |
| title_fullStr | The reward and recognition process in total quality management Stephen B. Knouse |
| title_full_unstemmed | The reward and recognition process in total quality management Stephen B. Knouse |
| title_short | The reward and recognition process in total quality management |
| title_sort | the reward and recognition process in total quality management |
| topic | Motivation (Psychologie) Qualité totale Récompense (Psychologie) Motivation (Psychology) Reward (Psychology) Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd Anreiz (DE-588)4133767-0 gnd |
| topic_facet | Motivation (Psychologie) Qualité totale Récompense (Psychologie) Motivation (Psychology) Reward (Psychology) Total quality management Qualitätsmanagement Anreiz |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006866598&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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