APA-Zitierstil (7. Ausg.)

(1994). Total quality management: The key to business improvement (2. ed.). Chapman & Hall.

Chicago-Zitierstil (17. Ausg.)

Total Quality Management: The Key to Business Improvement. 2. ed. London u.a: Chapman & Hall, 1994.

MLA-Zitierstil (9. Ausg.)

Total Quality Management: The Key to Business Improvement. 2. ed. Chapman & Hall, 1994.